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Date: Jan 12, 2018

Location: Noida, UP, IN

Company: NTT DATA Services

Req ID: 10862 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Data Center Operations Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

 

 

Analyst level provides medium level of support within data center operations. Associates at this level are expected to have a specialty background on one system. Operates one or more complex computer systems and all associated peripheral equipment. Monitors performance of systems utilizing software support tools. Ensures emergency operating procedures are maintained. Interfaces with customers and appropriate support groups to resolve complex issues. They need to provide guidance to other operators while continuing to provide day-to-day support. Depending on assignment, may handle hardware or software support for associated data center equipment. Requires 3+ years of experience in computer operations and thorough knowledge of emergency operating procedures, or an equivalent combination of experience and education. Compiles and maintains reports relative to computer operation as required. Reviews equipment logs and reports on equipment operation efficiency as required. Keeps management abreast of the condition of the computer equipment and the adequacy of scheduling.

 

  • Monitor all platform /online availability and ensure all Daily Production is completed as schedule.
  • Ensure all Special Requests are completed or correctly assigned to the respective teams
  • Perform daily check offS
  • Must have working knowledge of Security Operations and Security Audits on iSeries platform.
  • May provide guidance, train and audit work of less-senior staff operating AS400 system.
  • Compiles and maintains reports relative to computer operation as required. Keeps management abreast of the condition of the computer equipment and the adequacy of scheduling.
  • Gives proper turnover to the up-coming shift and manager. The turnover should be reviewed by exiting and upcoming shift lead prior to an individual leaving for that day.
  • Ensure problem tickets are opened properly and timely with the correct severity.
  • Have an understanding of your client(s) and the Data Center Service Level Agreements (SLA’s) and ensure your team has an understanding of the same information
  • Escalate / coordinate Sev 1, Sev 2 and rest of the severity level incidents without impacting SLA

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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