Data Cloud Analyst

Req ID: 358304 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Cloud Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Summary

The Data Cloud Analyst should own how customer data comes together to drive smarter decisions and AI‑powered experiences.

This role focuses on building a trusted, unified customer view by leading data ingestion, modeling, harmonization, and segmentation. Working closely with CRM, analytics, integration, and business teams, the role translates business needs into scalable data solutions that support Agentforce and advanced analytics.

The Data Cloud Analyst would ensure data quality, governance, and performance, monitors platform usage and costs, and acts as a trusted advisor to IT leadership while partnering with Salesforce and system integrators to adopt new capabilities.

Experience: 3 -5+ yrs

Key Responsibilities

• Lead the implementation and configuration of Salesforce Data Cloud, including data ingestion, harmonization, and segmentation
• Design and manage data models and mappings to support a unified customer view
• Enable Agentforce and AI use cases by ensuring Data Cloud is properly structured, enriched, and efficient
• Partner with CRM, analytics, and integration teams to ingest data from internal and external sources (CRM, marketing platforms, third-party data providers, etc.)
• Define and manage calculated insights, data transformations, and segmentation logic within Data Cloud
• Collaborate with business stakeholders (Sales, Marketing, Medical, Global) to translate use cases into data requirements
• Ensure data quality, governance, and compliance within Data Cloud
• Support testing, validation, and deployment of Data Cloud-enabled capabilities across markets
• Monitor Data Cloud performance, usage, costs, and consumption-based metrics
• Act as a subject matter expert for Data Cloud, advising IT leadership on roadmap implications, dependencies, and best practices
• Work closely with Salesforce and System Integrators to adopt new Data Cloud and AI features as they become available
• Data evaluation focused on quality and ability to support aligned organizational goals
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Qualifications

• 3-5+ years of experience in data, analytics, or CRM-related roles (e.g., Data Analyst, CRM Analyst)
• Have been part of at least one Salesforce Data Cloud implementation
• Hands-on experience with Salesforce CRM and data-related components
• Strong understanding of data integration concepts, including APIs, batch ingestion, real-time data flows, and data transformation
• Experience working with customer data platforms, data lakes, or similar customer data orchestration solutions
• Proven ability to translate business use cases into data and analytics solutions
• Strong analytical skills with experience in data modeling and data quality management
• Experience working in regulated industries (pharma, life sciences preferred)
• Excellent communication skills, able to collaborate with both technical and business stakeholders

• Salesforce certifications strongly preferred (Salesforce Certified AI Associate, Salesforce Certified AI Specialist, Salesforce Certified Platform App Builder, Salesforce Certified Integration Architecture Designer, Salesforce Certified Data Cloud Consultant)

• Experience supporting AI, predictive analytics, or next best action use cases

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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