DevOps Release Engineer

Req ID: 387542 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DevOps Release Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Title: Salesforce DevOps / Release Engineer

Job Summary: 
We are seeking an experienced Salesforce DevOps / Release Engineer to manage end-to-end Salesforce releases, CI/CD automation, environment management, and production support. The ideal candidate will have strong expertise in Copado, Salesforce DX, Git, Jenkins, Azure DevOps, and Salesforce deployment best practices.

Key Responsibilities:
- Lead release planning, validation, deployment, production cutovers, and post-deployment support across Dev, QA, UAT, and Production environments.
- Design, implement, and optimize CI/CD pipelines for Salesforce metadata, code, configurations, and Vlocity/OmniStudio components.
- Manage Copado user stories, commits, validations, promotions, back-promotions, deployment pipelines, and release governance.
- Define and enforce Git branching strategies, pull requests, code reviews, tagging, and version-control standards.
- Resolve deployment failures, merge conflicts, test-class errors, metadata dependencies, and environment synchronization issues.
- Manage sandbox strategy, org refreshes, post-refresh configurations, back-promotions, and environment alignment.
- Coordinate code freezes, defect prioritization, release communications, go-live activities, and hotfix deployments.
- Build release dashboards, deployment reports, audit documentation, and release runbooks.
- Collaborate with developers, QA teams, architects, product owners, and business stakeholders.
- Train development and QA teams on Copado, Git workflows, and deployment troubleshooting.

Required Qualifications:
- 8+ years of experience in Salesforce DevOps, release management, CI/CD engineering, or Salesforce administration.
- Strong hands-on experience with Copado and Salesforce CI/CD pipeline implementation.
- Strong knowledge of Salesforce CLI, Salesforce DX, Metadata API, source-format deployments, and deployment validation.
- Experience with Git, GitHub, Bitbucket, Gerrit, Azure Repos, branching strategies, and merge conflict resolution.
- Experience managing Salesforce sandboxes, environment strategy, refreshes, deployments, and production releases.
- Experience supporting Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ, and Vlocity/OmniStudio.
- Strong troubleshooting, documentation, communication, and stakeholder-management skills.

Technical Skills:
- DevOps Tools: Copado, Gearset, Flosum, Salesforce DevOps Center, Opsera.
- CI/CD: Jenkins, Kokoro, Azure DevOps, AWS CodePipeline, CodeBuild, and CodeCommit.
- Deployment: Salesforce CLI, Metadata API, Change Sets, Workbench, Salesforce Inspector, and Data Loader.
- Vlocity: IDX Workbench, OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
- Infrastructure: AWS EC2, IAM, S3, RDS, VPC, Ansible, Docker, and Shell scripting.
- Quality Tools: SonarQube, PMD, static code analysis, Salesforce Reports, and Dashboards.
- Project Tools: Jira, Agile/Scrum, and Kanban.

Preferred Qualifications:
- Salesforce Administrator and Copado certifications.
- Gearset, Flosum, or Opsera certifications.
- Experience with Jenkins Groovy scripting, Maven, Nexus Repository Manager, and AWS automation.
- Experience supporting secure, regulated, or audit-driven Salesforce release environments.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.