Endpoint Engineer

Req ID: 349665 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Endpoint Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Roles and Responsibilities
Provide day-to-day administration and support of the Intune environment to ensure stability, integrity, and business continuity.
Implement and coordinate Windows Autopilot and other modern device management tools.
Perform routine maintenance activities like old package cleanup, backups, etc.
Monitor and maintain Intune infrastructure and client health.
Coordinate Intune software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Company Portal.
Configure and handle software updates using Intune Patch Management and perform monthly patching activities.
Manage compliance settings by crafting and importing Configuration Items (CI).
Conduct performance analysis and fine-tune configuration to increase performance.
Work on problem resolution, identifying root causes, and taking preventive maintenance.
Monitor the ServiceNow ticket system and close tickets as per the SLA.

Knowledge, Skills, Abilities
Bachelor’s degree or equivalent experience in Computer or Information Sciences.
Overall IT experience of 5+ years, with a minimum of 2+ years in SCCM/Intune.
In-depth and extensive experience in the implementation, administration, and configuration of SCCM/Intune in an enterprise environment.
Experience in deploying operating system images and software applications using SCCM/Intune.
Experience in major Microsoft technologies like operating systems, Active Directory, SharePoint, and SQL Server is a plus.
Proficient in documentation with audiences that vary between technical and non-technical users and management.
Demonstrate good judgment and ability to work in a team environment with minimum supervision and direction to perform professional and organizational responsibilities.
Experience working in ITIL and Project Management Processes.
Excellent oral and interpersonal skills to interact and work with global IT teams and end customers.

Non-Negotiable Hiring Criteria:
Solid attention to detail, organizational skills, and time management.
Excellent verbal and written communication skills.
Demonstrate professional communication skills with both technical and non-technical customers.

Good to Have Skills:
Crafting automation scripts via PowerShell/VB Script for routine activities.
Good knowledge of MDM solutions, BitLocker, and CrowdStrike.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.