Field Tech Analyst - Wintel

Req ID: 297275 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Analyst - Wintel to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Roles & Responsibilities:

• Must have strong knowledge of HP ProLiant\Blade, Oracle and Dell PowerEdge servers.
• Sound knowledge of general Health & Safety of devices in Data Centre.
• Governance for the rack & stack, power & Cable connectivity for Server / network equipment.
• Overview of hardware and Data Centre activity.
• Review for Hardware Failures Trend Analysis, Hardware Uptime report.
• Complete device inventory management for DATA CENTRE.
• Understanding of Data Centre environment (Power, Cooling, Security, Processes ETC.)
• Vendor / OEM coordination for Network / Server equipment.
• Device movement, redeployment of the assets and disposal of EOL assets.
• Understanding of LTO media, tape library, media backup and restore.
• Tickets / SLA management.

Requirements:

• Bachelor’s degree from an authorized university
• ITIL and other data centre certification is an advantage
• Minimum 3-5 yrs of relevant exp in data centre environment
• Good communication (inluding verbal and written)
• In-depth knowledge of data centre operations and processes
• Basic understanding of ITIL Framework is a must (SLA, CHG, Problem, and incident mgmt.)
• Strong interpersonal skills and high awareness of customer needs.
• Willingness to work in rotational shifts 24*7 environment.
• Travel including overnight domestic may be required.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.