Hardware Asset Manager Analyst

Req ID: 377175 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Hardware Asset Manager Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Hardware Asset Manager - AnalystRole SummaryThe Hardware Asset Manager is responsible for governing the full lifecycle of server hardware assets across the enterprise. This role ensures asset accuracy, optimizes support costs, mitigates infrastructure risk, and enables reliable, compliant operations through strong lifecycle, vendor, and financial management practices.Key Responsibilities1. Server Lifecycle ManagementManage the end-to-end lifecycle of server hardware: purchase planning → deployment → maintenance → refresh → decommissionTrack End-of-Life (EOL) and End-of-Support (EOS) milestones and drive proactive refresh planningMaintain accurate and complete asset records in CMDB/asset management systems (e.g., ServiceNow)Coordinate deinstallation, data sanitization, and disposal in accordance with security and compliance policiesEnsure lifecycle governance standards are consistently applied across all hardware assets2. Vendor Support & Contract OversightManage OEM and third-party maintenance (TPM) support contractsTrack warranty status, SLAs, and maintenance coverage for all server assetsLead contract renewals, co-terming strategies, and support model decisions (OEM vs. TPM)Identify and execute cost optimization opportunities (e.g., tier alignment, eliminating redundant coverage)Mitigate risks associated with aging or unsupported hardware3. Risk & Availability ManagementEnsure all critical production servers have appropriate support coverage aligned to business SLAsIdentify and reduce risk exposure related to unsupported or end-of-life assetsPartner with infrastructure and operations teams to improve incident response via contract-aware escalation pathsSupport audit and compliance activities through accurate lifecycle and support data4. Financial Planning & OptimizationForecast server refresh cycles, maintenance renewals, and lifecycle investment needsProvide transparency into Total Cost of Ownership (TCO) for server infrastructureSupport annual budgeting, vendor planning, and CapEx vs. OpEx strategiesPartner with procurement and finance to optimize cost efficiency and asset utilization5. Process & ToolingMaintain and enhance hardware asset management processes, standards, and governanceDrive automation, reconciliation, and integration using ServiceNow CMDB and asset management capabilitiesEnsure data accuracy, reconciliation, and audit readiness across asset repositoriesContinuously improve tooling and workflows to increase efficiency and visibilityFacilitate server decommission processKey OutcomesAccurate, audit-ready inventory and lifecycle status of all server assetsMinimal to zero unsupported hardware in production environmentsOptimized support contract spend and coverage alignmentReduced operational risk from aging infrastructurePredictable, well-managed hardware refresh cyclesRequired Skills & ExperienceFamiliarity with ServiceNow HAM, CMDB, and asset governance practicesStrong understanding of enterprise server environments and infrastructure operationsExperience with hardware lifecycle management and vendor support modelsProven ability in vendor management, contract negotiation, and cost optimizationKnowledge of data center operations and infrastructure dependenciesStrong analytical, organizational, and communication skills

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.