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Helpdesk Associate

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Date: Nov 9, 2021

Location: Bangalore, KA, IN

Company: NTT DATA Services

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution
of reported problems by telephone and email. Activities include recognition, research, isolation, resolution,
and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison
between customers and departments within the organization, to ensure that all on-line system problems are
resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum
12 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -
Basic TS on networking. -Basic technical skills for trobleshooting on issues related to computers.
Requirements : - Must be a graduate Bsc, BE, Btech, MSc, MTech.

Job Segment: Technical Support, Help Desk, Information Technology, Technology