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Messaging Services Specialist

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Date: Jun 14, 2022

Location: Bangalore, KA, IN

Company: NTT DATA Services


                               Messaging Services Specialist



  • Typically, the Messaging Services Specialist assists in the support and maintenance of the Microsoft Office 365, Archiving Solutions & Boundary Services Environment within Unified Messaging and Communication.


  • Must have knowledge on Microsoft Exchange, Office 365, Ironport, Archiving Solutions & Microsoft Teams.


  • Assists team in the maintenance tasks associated with the support, modification and updation of Messaging software systems. Works with more senior team members in performing patching, upgrades, etc. 


  • Administrator who specialized in Exchange On Premise (2013 to 2019), Exchange Online and Boundary Services (EOP, ATP, ProofPoint and Cisco IronPort)


  • Administrator should also have generalized knowledge in other Office 365 core applications such as SharePoint, OneDrive and MS Teams


  • Handles day to day Incident and Request management tasks


  • Is responsible for identifying and contributing to automation solutions (e.g.: PowerShell coding)


  • Extensive and thorough knowledge on Outlook, OWA Client related issues.



Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

  • Minimum 3-5 years of experience supporting multifarious Messaging environment
  • Working knowledge on different versions of Exchange
  • Working knowledge on Microsoft Office 365
  • Knowledge on Boundary Services, Relay server management & archiving solutions


Degree: Engineering graduate or Bachelor of Computer Science with relevant Messaging technology work experience.

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