Monitoring and Capacity Engineer

Req ID: 346730 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Monitoring and Capacity Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Key Responsibilities

• Develop, deploy, and maintain enterprise-grade monitoring solutions covering infrastructure, applications, and network components.
• Develop data-driven capacity planning models, providing forecasts and recommendations aligned with business growth and cost optimization.
• Continuously tune monitoring and alerting systems to reduce noise and improve detection accuracy.
• Perform capacity planning and predictive analysis to forecast growth and optimize resource utilization.
• Define performance benchmarks and thresholds for infrastructure and application services.
• Conduct root cause analysis for performance issues and outages, proposing corrective and preventive actions.
• Collaborate with service owners and architects to support scalability strategies in line with business growth.
• Automate monitoring tasks and capacity workflows where possible for streamlined operations.
• Generate regular performance and capacity reports for leadership and stakeholders.
• Ensure observability standards and best practices are applied across deployment environments (on-prem, hybrid, cloud).
• Support incident response by providing real-time system health insights and technical expertise.

Skills & Qualifications

Must Have:

• Minimum 5 years of relevant experience in monitoring, performance engineering, or capacity management roles.
• 5+ Years of L3 engineer experience.
• Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
• Strong proficiency in monitoring and observability tools (e.g., Prometheus, Grafana, Zabbix, Dynatrace, Datadog, New Relic, AppDynamics, Elastic APM).
• Ability to engage with a variety of internal and external stakeholders
• Solid interpersonal skills and the ability to build solid working relationships
• Thorough knowledge of identity administration and expertise to solve complex issues
• Hands-on experience with infrastructure (Linux/Windows), virtualization, and cloud platforms (AWS / Azure / GCP).
• Practical understanding of networking, databases, and distributed systems.
• Analytical skills in performance tuning, log analysis, and trend forecasting.
• Scripting or automation experience (Python, Shell, PowerShell, or similar).

Preferred:

• Understanding of DevOps principles, CI/CD pipelines, and Infrastructure-as-Code (Terraform, Ansible, etc.)
• Familiarity with ITIL processes – event, incident, capacity & change management.
• Exposure to containerization and orchestration (Docker, Kubernetes).
• Experience building dashboards and KPIs for system performance visibility.

Key Competencies:

• Strong problem-solving mindset with attention to detail.
• Ability to work under pressure and prioritize multiple tasks.
• Effective communication and stakeholder management.
• Proactive approach to incident avoidance through early warnings and automation.
  
  • Interpersonal skills and the ability to develop strong customer (internal / external) relationships
  • Strong industry and market awareness
  • Ability to negotiate / influence
  • Seasoned and experienced professional
  • Resolves wide range of issues in creative ways
  • Fully qualified, career level, career journey-orientated
  • Uses good judgement in selecting tools and methods to solve problems
  • Strong professional documentation and writing skills
  • Networks with senior internal and external people in own area of expertise
  Receives little instruction on day-to-day work, receives general instructions on new assignments.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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