Sales Operations Specialist

Req ID: 356804 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sales Operations Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Sales Operations Specialist

Fully remote  Sales Operations role based in India to support key reporting, analytics, and operational activities. It is designed to strengthen Sales Operations coverage across two business units. This role reports directly to the Associate Director, Sales Operations, based in North America.

Key Responsibilities

Sales Reporting & Analytics

• Develop, maintain, and automate dashboards and reports to support sales forecasting, pipeline analysis, performance tracking, and business reviews.
• Analyze sales data to identify trends, risks, and opportunities, presenting insights to sales leadership for decision-making.
• Own weekly, monthly, and quarterly reporting cycles with high accuracy and timeliness.

Salesforce Management

• Serve as the main point of contact for Salesforce within the two Business Units.
• Ensure CRM data hygiene, consistency, and accuracy across all sales processes.
• Provide training and support to sales team members on SFDC best practices.

Operational Excellence

• Optimize and document sales processes to improve efficiency and reduce manual work.
• Coordinate sales governance activities, including enforcing process compliance among sales teams.
• Support strategic initiatives such as account planning, account segments and assignments
• Manage ad-hoc data requests and reporting needs from sales leadership

Business Tools & Data

• Leverage tools such as Power BI, Tableau, Excel PivotTables, Power Query, and other analytics platforms to produce insights.
• Maintain and enhance analytics models, performance scorecards, and data pipelines.

Required Qualifications

• 5+ years of experience in Sales Operations or related analytical/operational roles.
• Advanced proficiency in Salesforce
• Advanced Excel skills, including formulas, PivotTables, Power Query, and data modeling.
• Experience with Power BI, Tableau, or other BI platforms for dashboard development.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent communication skills and fluency in English.
• Must be willing and able to work US time zones.

Preferred Qualifications

• Experience supporting US-based sales teams or global sales organizations.
• Familiarity with forecasting methodologies and sales performance metrics.
• Experience in technology, consulting, or enterprise services industries.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.