Salesforce Marketing Cloud Developer

Req ID: 363735 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Marketing Cloud Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Summary

We are seeking an experienced Salesforce Marketing Cloud Developer to design, develop, and implement scalable marketing automation solutions that support business campaigns and customer engagement initiatives.

The ideal candidate should have strong expertise in Salesforce Marketing Cloud, AMPscript, SSJS, Automation Studio, Journey Builder, and SQL, along with hands-on experience in deploying and managing complex marketing journeys across environments.

The candidate must also possess Salesforce Marketing Cloud Admin and Email Specialist certifications.

Key Responsibilities

• Design, develop, and implement Salesforce Marketing Cloud solutions to support marketing campaigns and initiatives.
• Develop Marketing Cloud journeys from scratch using Journey Builder.
• Create and manage automation activities using complex SQL queries in Automation Studio.
• Deploy Marketing Cloud journeys across different environments.
• Develop and optimize AMPscript and SSJS scripts for personalized and dynamic content delivery.
• Build responsive and engaging email templates using Content Builder.
• Conduct journey testing, including A/B testing, to ensure optimal campaign performance and user experience.
• Manage migration, deployment, and rollout of marketing journeys with minimal disruption.
• Perform technical go-live activities and provide post-deployment support and troubleshooting.
• Perform Salesforce Marketing Cloud administration activities including:
• User Management
• Domain Management
• Security Setup
• Collaborate with marketing, business, and technical teams to gather and implement requirements.
• Monitor campaign performance and recommend optimizations based on best practices.
• Stay updated with the latest Salesforce Marketing Cloud features, releases, and industry trends.

Required Skills & Experience

Salesforce Marketing Cloud

• Strong hands-on experience with:
• Journey Builder
• Automation Studio
• Content Builder
• Contact Builder
• Email Studio

Development & Scripting

• Proficiency in:
• AMPscript
• Server-Side JavaScript (SSJS)
• SQL Queries

Salesforce Knowledge

• Strong understanding of Salesforce Sales Cloud data model.
• Experience with migration and deployment of marketing journeys across environments.
• Hands-on experience with journey testing and A/B testing.

Administration

• Experience in:
• User Management
• Domain Configuration
• Security Setup
• Platform Administration

Mandatory Certifications

• Salesforce Marketing Cloud Admin Certification
• Salesforce Marketing Cloud Email Specialist Certification

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Marketing Technology, or related field.
• Strong analytical and troubleshooting skills.
• Excellent communication and collaboration abilities.
• Experience working in Agile/Scrum environments.

Good to Have Skills

• Experience with REST/SOAP API integrations.
• Knowledge of Salesforce CRM integrations.
• Exposure to personalization and customer segmentation strategies.
• Understanding of data modeling and marketing analytics.
• Familiarity with CI/CD and deployment best practices.

Experience with HTML/CSS for email template customization.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.