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Date: Nov 11, 2017

Location: Bangalore, KA, IN

Company: NTT DATA Services

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID: 4701  


NTT Data Services is seeking an innovative and passionate Team Lead to join us, who shall be responsible for analyzing, designing and delivering based cloud solutions leveraging AppExchange products like BMC Remedyforce, Shift Expert, Surveyforce etc., on the platform.


* Play a key customer facing role on a project which shall involve assessment, designing, building, integrating, testing and deploying a solution.
* Conduct assessments that shall involve gathering requirements from the customer and documenting the requirement specifications.
* Contribute and follow project plans for executing projects using Agile as well as Waterfall methodologies to ensure the project is delivered on time and beyond customer expectations.
* Document or review the various project artifacts to ensure that these are following best practices and are delivered to the customer on time.  
* Lead and mentor the junior project team members in managing technical scope and client expectations, leveraging relationships with external resources and appropriately engaging them when needed.
* Create reusable artifacts, components and processes.
* Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single or your current project.

Required Skills:
* Engineering Graduate or equivalent degree.
* Minimum 5 years of relevant experience with at least 3 years in implementing solutions.
* Certified Salesforce Consultant (Salesforce DEV-401 Certified, Salesforce ADM-201 Certified).
* Experience in writing custom VF pages, Apex classes & JavaScript frameworks used in Salesforce.
* Experience in conducting onsite assessments that shall involve gathering requirements from the customer and documenting the requirement specifications.
* Experience in following project plans for working on projects using Agile as well as Waterfall methodologies.
* Experience in designing and implementing solutions by mapping customer’s business processes to features.
* Experience in integrating with other systems using middle-wares like Dell Boomi, Pentaho etc., SOAP/REST API Integration and direct API calls as well as integration of various SFDC AppExchange products.
* Experience in conducting Technical code review, Production deployment, User Trainings and supporting User Acceptance Testing to get customer sign-off on the projects.
* Possess excellent written and verbal business communication skills to communicate and make project presentations to the customers.


Desired Skills:
* Salesforce Sales/Service Cloud Certified Consultant
* Knowledge of ITIL processes and Remedyforce.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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