Software Development Analyst

Req ID: 376990 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Experience: 3–6 Years
Location: Bangalore

Job Description

We are seeking a skilled and experienced Salesforce Marketing Cloud Developer to join our team. The ideal candidate will have hands-on experience in developing, deploying, and managing Salesforce Marketing Cloud solutions, with expertise in Journey Builder, Automation Studio, AMPscript, SSJS, and SQL. The candidate should be capable of supporting end-to-end marketing automation initiatives and ensuring seamless campaign execution.

Key Responsibilities

• Develop and implement Salesforce Marketing Cloud solutions to support marketing campaigns and business initiatives.
• Design and build Marketing Cloud Journeys from scratch using Journey Builder.
• Develop automation activities using complex SQL queries within Automation Studio.
• Deploy and migrate Marketing Cloud journeys across different environments.
• Create and optimize AMPscript and SSJS scripts for personalized and dynamic content delivery.
• Conduct thorough testing of marketing journeys, including A/B testing, to ensure optimal performance and user experience.
• Perform rollout and technical go-live activities for marketing journeys and provide post-deployment support.
• Build and manage email templates using Content Builder.
• Perform Salesforce Marketing Cloud administrative activities such as user management, domain management, security setup, and access control.
• Collaborate with cross-functional teams to understand business requirements and deliver scalable marketing solutions.
• Stay updated with the latest Salesforce Marketing Cloud features, enhancements, and best practices.

Required Skills & Qualifications

• 3–6 years of experience in Salesforce Marketing Cloud development.
• Strong understanding of Salesforce Sales Cloud data model and integration concepts.
• Hands-on experience with:
• Journey Builder
• Automation Studio
• Content Builder
• Contact Builder
• Email Studio
• Proficiency in AMPscript and Server-Side JavaScript (SSJS).
• Strong SQL skills with experience in developing complex queries for segmentation and automation.
• Experience in journey deployment, migration, and troubleshooting.
• Knowledge of email marketing best practices and campaign management.
• Excellent analytical, problem-solving, and communication skills.

Mandatory Certifications

• Salesforce Marketing Cloud Administrator Certification
• Salesforce Marketing Cloud Email Specialist Certification

Preferred Skills

• Experience with Marketing Cloud Connect.
• Knowledge of REST and SOAP APIs.
• Understanding of data extensions, subscriber management, and personalization strategies.
• Exposure to Agile development methodologies.

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.