Software Development Senior Analyst

Req ID: 387467 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role - HighJump Platform & Integration (WMS) Analyst

Overview - 

The HighJump Platform & Integration Support Engineer (L1/L2) will monitor, maintain, and troubleshoot warehouse management systems (WMS) and their integrations. L1 focuses on initial triaging and standard operating procedures (SOPs). L2 handles deep-dive root cause analysis (RCA), database debugging, and system maintenance.

1. Requirements

Hands-on experience with HighJump WMS and warehouse management applications.
Experience with HighJump Architect for development, customization, configuration, and application maintenance.
Experience with Advantage Link for interfaces, integrations, and communication mapping.
Strong Microsoft SQL Server skills, including querying, stored procedure debugging, troubleshooting, and performance tuning.
Understanding of HighJump architecture hosted on Microsoft Azure Cloud.
Experience with monitoring/observability tools such as DataDog.
Experience with Azure DevOps (ADO) and/or Jira for incident, ticket, and backlog management.
Hands-on experience with GitHub or similar version-control tools.
Understanding of SAP–WMS integration flows.
Experience supporting warehouse technologies such as RF/RDT scanners, Voice Pick, and HighJump on iPad.
Strong production troubleshooting and Root Cause Analysis (RCA) capabilities.

2. Skillsets

Must-Have Technical Skills
HighJump WMS
HighJump Architect
Microsoft SQL Server / T-SQL
SQL troubleshooting and performance tuning
WMS production support
Warehouse business processes
SAP–WMS integration
Root Cause Analysis
Good-to-Have Technical Skills
Advantage Link
Azure Cloud
DataDog or similar monitoring tools
Azure DevOps / Jira
GitHub
RF/RDT scanners
Voice Pick
HighJump/iPad-based warehouse solutions
Functional Skills
End-to-end warehouse operations:
Receiving → Putaway → Waving → Picking → Packing → Shipping
Ability to understand business impact of WMS incidents.
Ability to troubleshoot issues across application, database, integration, and infrastructure layers.
Soft Skills
Clear and concise communication.
Strong active-listening skills.
Stakeholder management.
Strong ownership and accountability.
Ability to work effectively in an Agile environment.
Proactive approach toward continuous improvement.
Strong analytical and problem-solving ability.

3. Years of Experience

 5+ years in software engineering with at least 4 years in an relevant skills and role.
 
4. Education

Bachelor's degree (Information Technology/Electronics & Communication/Telecommunications).

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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