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Systems Administration Senior Analyst

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Date: May 16, 2019

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 45571 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Systems Administration Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

 

 

ROLE AND RESPONSIBILITIES
Day to Day Operations
• Perform Daily Oversight
o Incident Management (driving incidents to resolution for backups and assignment of incidents to larger team, keeping the queue moving after normal business hours 8-5 US ET)
o Change and Request Validation (Server provision, decommission)
o Monitor all backups and report missed, failures and manual intervention
o Follow the Sun support model outside of 8-5ET US (India Team 4 people US Team 8 people)
• Developing SOPs, checklists, guides, best practices and procedures to support the infrastructure
• Thorough understanding of Active Directory principals and best practices.
Automation
• Strong knowledge of patching and updating tools such as SCCM
• Performing patch management for servers and infrastructure devices
• Planning software pushes using approved enterprise patch management software
• Distributing packages to test groups
• Troubleshooting software package deployment
• Deploying packages to required bases
• Reporting status of software pushes
• Ensuring servers and infrastructure devices have latest approved patches
• Developing SOPs, checklists, guides, best practices and procedures to support patch management
• Automating procedures using scripts
On-Call
• Serve in on-call rotation being first call resolution for major incidents
• Be available (online) either at the office or home
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Required Skills
• Microsoft Server Administration
• VMWare Administration
• Microsoft SCCM
Preferred Skills
• Power Shell
• Rubrik Backup
• Splunk
• Understanding of concepts of Azure or other Cloud Computing platform
ADDITIONAL NOTES
• Strong communication and interpersonal skills
• Customer service oriented
• Excellent verbal, written and technical report writing skills in English
• Function collaboratively as part of a fast-paced, customer-oriented team and perform effectively as key system administrator for a single large insurance client
• Ability to work efficiently without direct supervision
• Good time management skills, prioritizing and multitasking
• Experience with laptop and/or virtual desktop performing day to day operations support for server hardware and software support and troubleshooting
• Experience with Excel, preparing metrics including using macros
• 24X7 Operation All Shifts Rotation and On-Call

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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