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Date: Nov 11, 2017

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 2387 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a System Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).



- Acknowledge and resolve the Incident/Service request as per resolution SLAs
- To assign the Incidents to the relevant Groups if beyond desktop scope.
- If require information or support will co-ordinate with other teams.
- Follow all Processes required for an Incident (Incident Creation Process, Escalation matrix)
- Very good knowledge on MS patch management
- Knowledge on Windows server operating systems.
- Patching skills with SCCM and WSUS are mandatory
- Identifying available security, critical and emergency patches or threats
- Act on vulnerabilities identified in timely fashion
- Devise schedule to patch each server at least quarterly
- Create respective change requests and follow up for approvals
- Deploying patches to test servers and follow up with application owners / testing team
- Have access to updated log of system owners (UHL/IBM)
- Deploy patches to the production servers of clinical systems when test systems have been signed off
- For servers with no test environment identify any possible issues pre patching
- Taking of snapshots and removing snapshots once the purpose is accomplished 
- ensuring these snapshots are properly managed and fall outside the VSC backup window
- Coordinating with other teams and within the team in case of failures or in case need rolling back the change.
- Ensure Service Acceptance for any newly upgraded systems or new provisioned systems includes a window for patching
- Maintain a log of issues encountered and schedule for patching
- Assessment & creation of reports to show our compliance
- To keep the stakeholders in loop


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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