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Date: Jan 3, 2018

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 7731 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a System Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

 

 

- Acknowledge and resolve the Incident/Service request as per resolution SLAs
- To assign the Incidents to the relevant Groups if beyond desktop scope.
- Excellent written and verbal communication skills in English.
- If require information or support will co-ordinate with other teams.
- Follow all Processes required for an Incident (Incident Creation Process, Escalation matrix)
- Support to end users’ desktop computer resources, including provisioning, de-provisioning
- Support to the computer and its peripherals, Mobile devices, operating system software, Electronic software distribution including patching and upgrades.
- Support for laptops, printers, scanners and peripheral equipment such as keyboards and pointing devices (mice) and coordination with vendor
- Desktop hardware and software asset management
- Knowledge on packaging and deployment via SCCM 2007/2012
- Thorough knowledge on windows desktop OS including XP, 7, 8 and 10
- Knowledge on Citrix XenDesktop
- Requesting and coordinating with vendor for support.
- Install, upgrade, support and troubleshoot for printers, computer hardware
- Install, upgrade, support and troubleshoot all desktop related applications.
- Diagnose and quickly resolve a wide range of Clinical applications.
- Responsible for monitoring, operating, managing, troubleshooting and restoring to service Desktops.
- Maintain adequate knowledge of operating systems and application software used to provide a high level of support.
- Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures.

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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