Systems Integration Advisor

Req ID: 326483 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Infrastructure Management:

• Installation, Configuration, and Maintenance:

  Setting up and maintaining the Citrix VDI infrastructure, including servers, virtual machines, and related components. 

• Monitoring and Performance Tuning:

  Regularly monitoring the health and performance of the VDI environment, identifying and resolving bottlenecks, and optimizing system settings. 

• Upgrades and Patches:

  Applying updates, patches, and upgrades to Citrix components to maintain system stability and security. 

• Storage Management:

  Managing and allocating storage for virtual disks, file systems, and other VDI-related resources. 

• Backup and Recovery:

  Implementing and maintaining backup and disaster recovery procedures for the VDI environment. 

User and Application Management:

• User Access and Permissions:

  Managing user accounts, groups, and permissions to control access to virtual desktops and applications. 

• Application Publishing:

  Publishing applications to the VDI environment and ensuring they are accessible to users. 

• Application Deployment:

  Deploying and managing applications within the VDI environment, including application layering and packaging. 

• Profile Management:

  Managing user profiles within the VDI environment to ensure consistent settings and data access. 

Troubleshooting and Support:

• Troubleshooting VDI Issues:

  Troubleshooting and resolving technical issues related to virtual desktops, applications, and connections. 

• Providing User Support:

  Providing technical support to end-users experiencing issues with their virtual desktops and applications. 

• Incident Management:

  Handling and resolving incidents related to the VDI environment. 

• Documentation:

  Creating and maintaining documentation for VDI configurations, processes, and troubleshooting steps. 

Security and Compliance:

• Security Configuration:

  Implementing and maintaining security configurations within the VDI environment to protect against threats.

• Compliance:

  Ensuring that the VDI environment meets industry standards and compliance requirements.

• Collaboration:

  Working with other IT teams, such as network and security teams, to ensure a secure and reliable VDI environment. 

Other Responsibilities:

• Capacity Planning:

  Monitoring Citrix performance for capacity planning purposes. 

• Root Cause Analysis:

  Participating in root cause analysis (RCA) to identify and address the underlying causes of issues. 

• Continuous Improvement:

  Identifying opportunities to improve VDI performance, efficiency, and user experience. 

• Staying Up-to-Date:

  Keeping up-to-date with new technologies and industry trends related to Citrix virtualization. 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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