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Systems Integration Senior Analyst

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Date: Nov 15, 2022

Location: Bangalore, KA, IN

Company: NTT DATA Services

Storage JD:

Grade 7 - Experience must be 4-6
Grade 8 - Experience must be 5-8

Storage - Candidates shoud have hands on experience in NetApp/ HP3Par or IBM Storage.
Highlight and Identify the impact analysis for NetApp SAN/NAS Client Storage Infrastructure
Detect identified events and follow notification and escalation procedures appropriate to that event
Have back to back arrangement with the Principal Storage Vendor for maintenance and troubleshooting
Troubleshooting of any escalated issues related to the Storage, SAN Switches, NAS, DAS and Cloud Storages
Perform capacity planning and reporting to ensure efficient use of storage. Closely monitor storage performance and utilization, identify problems and recommend / implement solutions.
Configure, Manager administrate replication and recovery environments.
Analyze the disk IOPS and recommend a storage tiering (disk class) movement according to business application (Cost effective solution)
Identify & Reclaim the un-usage of storage LUN’s (Cost effective)
Implement and document recovery procedures.
Support recovery in the event of storage failure or disaster.
Serve as a technical senior analyst to diagnose and resolve problems in multiple storage environments, coordinating with team members and principle product vendors.
Effectively involve the (Change Advisory Board) CAB meeting and highlight the risks, technical dependencies and business impact.
Provide the best practices and recommendation
Provide service Improvement plan for Storage Infrastructure
Highlight Risks which are iampacting the infrastructure and provide mitigation plans
Handling escalated calls from L1 Storage team members
Analyze & define device rights control
IBM / NetApp Storage Micro code Upgrades
Storage Capacity analysis and recommendation for the current environment ( client input should be added upon for forecast project requirement)
Escalated Storage incidents from L1
Preparing Root Cause Analysis (RCA) & Major Incident Report (MIR) for the major failures.

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