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Systems Integration Specialist

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Date: Jun 6, 2022

Location: Bangalore, KA, IN

Company: NTT DATA Services

  • Install, configure, tune, maintain, and monitor Windows 2003/2008 Enterprise server

 

    • Provide Windows server administration within an Active Directory environment

 

    • Use monitoring tools  to oversee multiple Wintel systems operating within a defined support operations area

 

    • Troubleshoot Wintel systems with remote technology such as iDRAC and RDP

 

    • Collaborate with clients to develop, implement, and review customer relations service improvement programs

 

    • Implement core business processes and assist the client with process improvement initiatives

 

    • Recommend changes to policies and establish immediate procedures

 

    • Ensure that service is delivered on time and within budget by maintaining communication with customer staff and management

 

    • Interact with subordinate supervisors, customers, and/or functional peer group managers

 

    • Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications

 

    • Coordinate hardware and software installations, as well as upgrades

 

    • Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning

 

    • Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services

 

    • Prepare for and prescribe approaches to possible downstream implications

 

    • Utilize standard corporate tools to record change and problem activities


Job Segment: Business Process, System Administrator, Testing, Technology, Management