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Date: Jun 6, 2022
Location: Bangalore, KA, IN
Company: NTT DATA Services
- Install, configure, tune, maintain, and monitor Windows 2003/2008 Enterprise server
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- Provide Windows server administration within an Active Directory environment
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- Use monitoring tools to oversee multiple Wintel systems operating within a defined support operations area
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- Troubleshoot Wintel systems with remote technology such as iDRAC and RDP
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- Collaborate with clients to develop, implement, and review customer relations service improvement programs
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- Implement core business processes and assist the client with process improvement initiatives
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- Recommend changes to policies and establish immediate procedures
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- Ensure that service is delivered on time and within budget by maintaining communication with customer staff and management
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- Interact with subordinate supervisors, customers, and/or functional peer group managers
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- Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications
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- Coordinate hardware and software installations, as well as upgrades
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- Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning
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- Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services
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- Prepare for and prescribe approaches to possible downstream implications
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- Utilize standard corporate tools to record change and problem activities
Job Segment:
Business Process, System Administrator, Testing, Technology, Management