TIAA - Lead Developer

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Lead Developer to join our team in Bangalore, Karnataka, India.

Salesforce Developer

Role Summary

We are looking for an experienced Salesforce Developer with strong hands-on expertise across the Salesforce ecosystem, including OmniStudio. The candidate will be responsible for designing, developing, integrating, testing, and supporting scalable Salesforce solutions aligned with business requirements and Salesforce best practices.

Key Responsibilities

• Design, develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, OmniStudio, and Salesforce configuration.

• Develop reusable and scalable Lightning Web Components and custom Salesforce functionality.

• Design and configure OmniStudio solutions, including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.

• Build and maintain Apex classes, triggers, batch jobs, scheduled jobs, and asynchronous processing.

• Configure Salesforce capabilities including objects, fields, validation rules, record types, page layouts, permissions, sharing rules, and Flows.

• Build guided digital experiences and industry-specific processes using OmniStudio.

• Design and implement integrations between Salesforce and external applications using REST/SOAP APIs, Platform Events, Web Services, OmniStudio Integration Procedures, and middleware/integration platforms.

• Work with Salesforce security concepts including profiles, permission sets, roles, sharing, and field-level security.

• Perform data analysis and manipulation using SOQL, SOSL, Data Loader, OmniStudio DataRaptors, and other Salesforce data tools.

• Participate in requirement analysis, technical design, estimation, development, code reviews, testing, deployment, and production support.

• Troubleshoot application, integration, data, OmniStudio, and performance-related issues.

• Follow Salesforce development standards and ensure adherence to governor limits, security, performance, and maintainability best practices.

• Support CI/CD and release management processes across Salesforce environments.

• Collaborate with architects, business analysts, QA teams, product owners, and other developers in an Agile delivery environment.

Required Skills & Experience

• Strong hands-on experience with the Salesforce Platform and ecosystem.

• Strong development experience with:

  • Apex

  • Lightning Web Components (LWC)

  • SOQL / SOSL

  • Salesforce Flows

  • Triggers and asynchronous Apex

  • Salesforce OmniStudio

• Hands-on experience with OmniStudio components, including:

  • OmniScripts

  • DataRaptors

  • Integration Procedures

  • FlexCards

• Good understanding of Salesforce configuration and declarative capabilities.

• Experience developing and consuming REST and SOAP APIs and integrating Salesforce with external systems.

• Good understanding of Salesforce data model, security model, sharing framework, and governor limits.

• Experience with Sales Cloud, Service Cloud, and/or Salesforce Industries solutions.

• Experience with Salesforce deployment and source-control tools such as Salesforce CLI, Git, CI/CD pipelines, Copado, Gearset, or equivalent.

• Good understanding of software engineering practices including coding standards, unit testing, code reviews, and version control.

• Experience working in Agile/Scrum delivery teams.

Good to Have

• Experience with Experience Cloud, Revenue Cloud/CPQ, Salesforce Industries, or other Salesforce Clouds.

• Experience with middleware platforms such as MuleSoft or other enterprise integration technologies.

• Knowledge of Platform Events, Change Data Capture, Named Credentials, and OAuth-based integrations.

• Experience with Salesforce DevOps and automated deployment processes.

• Experience designing reusable OmniStudio components and optimizing DataRaptors and Integration Procedures.

• Salesforce certifications such as:

  • Platform Developer I

  • Platform Developer II

  • Salesforce Administrator

  • JavaScript Developer I

  • Salesforce Industries OmniStudio Developer

Experience

Typically 3–7+ years of Salesforce development experience, including hands-on experience with OmniStudio, depending on the seniority of the position.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or an equivalent discipline/experience.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.