Req ID: 388378 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Consultant ThingWorx 10.x & Smart Connected Product Accelerator (SCPA) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description – Technical Consultant

ThingWorx 10.x & Smart Connected Product Accelerator (SCPA)

Job Title: Technical Consultant – ThingWorx / SCPA
Platform: ThingWorx 10.x
Product Focus: Smart Connected Product Accelerator (SCPA)
Engagement Type: Solution Design, Development & Delivery
Experience: 5+ Years

Position Summary

We are seeking an experienced Technical Consultant – ThingWorx / SCPA to configure, develop, integrate, test, and deploy SmartConnect capabilities using ThingWorx 10.x and Smart Connected Product Accelerator (SCPA).

Working within an approved solution architecture, the Technical Consultant will provide hands-on implementation expertise across ThingWorx development, SCPA configuration, remote-access capabilities, endpoint automation, access governance, enterprise integrations, identity management, testing, deployment, and production support.

The consultant will translate documented user needs and Given/When/Then acceptance criteria into secure, scalable, supportable, and maintainable technical solutions. The role will prioritize standard SCPA capabilities, reusable components, and approved extension patterns while minimizing unnecessary customization.

Key Responsibilities

ThingWorx & SCPA Development

• Configure SCPA applications, solution building blocks, menus, administration capabilities, asset hierarchies, status displays, and endpoint views.

• Create, configure, and maintain ThingWorx entities including Things, Thing Templates, Thing Shapes, Data Shapes, services, events, subscriptions, and Mashups.

• Develop reusable ThingWorx services, UI components, extensions, and integration adapters in accordance with approved architecture and development standards.

• Configure ThingWorx permissions, visibility controls, application behavior, and deployment packages.

• Maximize the use of standard SCPA capabilities and reusable components before introducing custom development.

Remote Access & Endpoint Capabilities

• Implement and validate attended and unattended remote-access capabilities for gateways and downstream endpoints.

• Configure consent, session initiation, disconnect behavior, failure handling, notifications, and audit events.

• Implement and test bidirectional clipboard and file-transfer capabilities.

• Implement checksum-based file-integrity validation where required.

• Troubleshoot remote-access, connectivity, endpoint, and integration issues.

Endpoint Automation & Systematic Data

• Develop automated file-watch, ingestion, and processing workflows.

• Implement duplicate prevention, retry mechanisms, error handling, alerting, and source/status audit records.

• Implement attribute-based endpoint filtering and targeted package execution.

• Configure target confirmation, privilege enforcement, remote execution, and per-endpoint result capture.

• Develop appropriate monitoring and exception-handling mechanisms for automated workflows.

Access Governance & Security

• Configure endpoint visibility groups, user roles, privileges, and least-privilege access models.

• Implement and maintain auditable user-role and access assignments.

• Develop Just-in-Time (JIT) privileged-access workflows, including:

  • Access requests

  • Customer-approver routing

  • Approval and denial

  • Request timeout

  • Time-bound privileged access

  • Notifications

  • Complete audit trails

• Support authentication and authorization integrations with enterprise identity platforms.

• Apply population-specific visibility, role, and access policies.

Salesforce / Unity Integration

• Develop and support Unity (Salesforce) synchronization for endpoint master data.

• Implement field mappings, transformations, synchronization services, and reconciliation logic.

• Configure read-only behavior and appropriate master-data controls.

• Handle unmatched records, synchronization failures, alerts, and exception scenarios.

• Provide operational visibility into synchronization status and last-successful-sync information.

Enterprise Integrations

• Develop and consume REST APIs and integration services.

• Implement JSON transformations, data mappings, validation, and error handling.

• Integrate SmartConnect with approved identity providers and enterprise platforms.

• Troubleshoot integration, authentication, authorization, and data-quality issues.

Testing & Quality Assurance

• Create automated and manual test cases mapped directly to user needs and acceptance criteria.

• Support unit, system, integration, security, performance, regression, and user acceptance testing.

• Maintain clear technical traceability between requirements, implementation, and test evidence.

• Troubleshoot and resolve defects identified throughout the development and testing lifecycle.

• Ensure solutions meet required security, performance, auditability, and supportability standards.

Deployment & Production Support

• Support application releases and deployment activities across ThingWorx environments.

• Develop repeatable deployment packages and implementation procedures.

• Participate in defect triage, root-cause analysis, troubleshooting, and performance optimization.

• Develop technical documentation, deployment instructions, troubleshooting guides, and operational runbooks.

• Conduct effective knowledge-transfer sessions for development, support, and operational teams.

SmartConnect Scope Alignment

Required Qualifications

• 5+ years of hands-on ThingWorx development, configuration, implementation, or production-support experience.

• 3 to 5 years of strong practical experience with ThingWorx 9.x/10.x.

• 3+ years of experience with Smart Connected Product Accelerator (SCPA) or comparable ThingWorx solution-building-block frameworks.

• 3+ years of strong hands-on experience with:

  • ThingWorx Composer

  • Mashup Builder

  • Things and Thing Templates

  • Thing Shapes and Data Shapes

  • Services

  • Events and subscriptions

  • Permissions and visibility

  • Deployment packages

• 3+ years of strong programming and integration experience with JavaScript, REST APIs, JSON, SQL, and PostgreSQL.

• Experience with API integration, data mapping, transformations, and integration troubleshooting.

• Experience implementing RBAC, visibility controls, authentication/authorization integrations, approval workflows, and audit logging.

• Experience implementing endpoint automation, file transfer, remote execution, remote access, or connected-product capabilities.

• Ability to implement technical solutions from approved architecture specifications.

• Ability to develop against Given/When/Then acceptance criteria and maintain technical traceability.

• Experience with source control, code reviews, CI/CD, defect management, release management, and production support.

• Strong analytical, troubleshooting, communication, documentation, and cross-functional collaboration skills.

Preferred Qualifications

• ThingWorx Developer or ThingWorx Model Specialist certification.

• Hands-on experience configuring or extending SCPA building blocks and reusable components.

• Experience integrating ThingWorx with Salesforce.

• Experience with Microsoft Entra ID, SAML, OIDC, PAM, JIT privileged-access workflows, or similar enterprise identity platforms.

• Experience with Microsoft Azure and cloud-based ThingWorx deployments.

• Experience with enterprise monitoring and logging platforms.

• Knowledge of PostgreSQL performance optimization.

• Experience supporting highly available and scalable ThingWorx environments.

• Experience working within regulated healthcare, medical-device service, industrial IoT, cybersecurity, life sciences, or quality-controlled environments.

Expected Deliverables

The Technical Consultant will be responsible for delivering:

• Configured SCPA application components and ThingWorx entities.

• ThingWorx services, Mashups, extensions, reusable components, and integration adapters.

• Approved and repeatable deployment packages.

• Remote-access and endpoint-management capabilities.

• Endpoint automation and systematic data-processing workflows.

• Access-governance and JIT privileged-access workflows.

• Unity/Salesforce synchronization services, mappings, reconciliation logic, and operational alerts.

• Identity and access integrations for multiple user populations.

• Automated and manual test cases mapped to user needs and acceptance criteria.

• Test execution evidence and technical traceability.

• Defect resolutions and root-cause documentation.

• Deployment and implementation instructions.

• Production-support runbooks and troubleshooting guides.

• Configuration and code documentation.

• Knowledge-transfer materials and sessions.

Measures of Success

Success in this role will be measured by:

• Implemented capabilities successfully meeting approved user needs and acceptance criteria with traceable test evidence.

• Effective utilization of standard SCPA configuration and reusable building blocks wherever practical.

• Minimal unnecessary customization of the ThingWorx/SCPA platform.

• Compliance with approved coding, architecture, security, performance, audit, and documentation standards.

• Reliable and repeatable deployments compatible with the approved ThingWorx 10.x architecture.

• Stable integrations with Salesforce/Unity, enterprise identity platforms, and other connected systems.

• Timely resolution of defects, integration issues, and performance problems.

• Delivery of clear and usable operational documentation, support runbooks, and troubleshooting procedures.

• Successful knowledge transfer enabling operational and support teams to effectively maintain the delivered SmartConnect solution.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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