Z2_Open Text Cloud Developer

Job Description – Expert OpenText Cloud Consultant
Role: Expert OpenText Cloud Consultant – Content Server, Archive Center, Intelligent Viewing, Directory Services & Information Archive, with Kubernetes & Helm
Positions: 1

Role Summary
The Expert OpenText Cloud Consultant leads the cloud and containerized delivery of the OpenText platform. The role designs and implements enterprise-grade deployments of Content Server, Archive Center, Intelligent Viewing, Directory Services and Cloud Information Archive on OpenText Cloud (CSP) and Kubernetes, including Helm-based packaging, CI/CD, observability, resilience and operational readiness.
Key Responsibilities
• Design and implement OpenText Cloud (CSP) deployments of Content Server, Archive Center, Intelligent Viewing and Directory Services, including tenant setup, environment topology and hybrid connectivity to on-premises systems.
• Design and implement Cloud Information Archive: ingestion pipelines, indexing, search, retention policies, legal hold and compliance/eDiscovery capabilities.
• Build, maintain and version Helm charts and Kubernetes manifests for the in-scope products: configuration management, secrets via a managed secrets store, resource requests/limits, liveness/readiness probes, autoscaling, affinity rules and rolling upgrade strategies.
• Implement enterprise-grade Kubernetes practices: namespace and RBAC design, network policies, pod security standards, non-root containers, pinned and scanned images, and image supply-chain hygiene.
• Implement CI/CD pipelines for image build, chart packaging, environment promotion and automated rollback.
• Implement observability: centralized logging, metrics, tracing, dashboards, SLOs and alerting for containerized OpenText workloads.
• Design and validate resilience: high availability, multi-zone deployment, backup and restore, disaster-recovery runbooks and periodic failover testing.
• Own cloud cutover planning and execution: migration of workloads from on-premises to cloud, dry runs, rollback plans and hypercare.
• Perform performance and capacity engineering: sizing, load testing, tuning of application, storage and database layers; cloud cost optimization.
• Ensure security and compliance of cloud deployments: TLS everywhere, encryption at rest, key and certificate management, least-privilege identities, audit logging, vulnerability scanning and patching.
• Act as expert advisor on OpenText Cloud roadmap, service limits, upgrade cycles and vendor coordination.
• Produce operational runbooks, as-built documentation and deliver knowledge transfer to internal operations teams.
• Service mesh, API gateway and ingress controller configuration.
• Database operations for ECM workloads (SQL Server/PostgreSQL) including HA and backup strategies.
• Cost management and FinOps practices for cloud workloads.
• Large-scale archive migration to cloud archiving platforms.
• Cloud/CSP deployment architecture and environment topology documentation.
• Production-grade Helm charts, Kubernetes manifests and per-environment configuration.
• CI/CD pipeline definitions for build, deploy and rollback.
• Observability setup: dashboards, alerts and SLO definitions.
• Backup/restore and disaster-recovery design plus tested runbooks.
• Cloud Information Archive configuration and compliance/retention setup.
• Cutover, rollback and hypercare plans; post-go-live reports.
• Operational runbooks, as-built documentation and knowledge transfer.

Required Skills
• Deployment and operation of OpenText Content Server, Archive Center, Intelligent Viewing, Directory Services, and Information Archive in cloud and/or containerized environments.
• OpenText Cloud (CSP) service model: tenant onboarding, environment management, connectivity and vendor interaction.
• OpenText Information Archive / Cloud Information Archive: ingestion, retention, search, compliance and eDiscovery configuration.
• Strong Kubernetes skills: workloads, services, ingress, storage classes and persistent volumes, ConfigMaps/Secrets, RBAC, network policies, autoscaling, troubleshooting.
• Strong Helm skills: authoring and maintaining production-grade charts, templating, values management per environment, chart versioning and release management.
• CI/CD tooling and GitOps-style deployment workflows.
• Observability tooling: logging, metrics, tracing and alerting stacks.
• Cloud networking and security: TLS/mTLS, certificate lifecycle, secrets management, identity and access management, hardening standards.
• Backup, restore and disaster recovery design and testing for stateful enterprise workloads.
• Relevant certifications in Kubernetes or a major cloud platform.

Soft Skills
• Expert-level autonomy in complex cloud and hybrid environments.
• Strong troubleshooting across application, container, network and storage layers.
• Pragmatic risk awareness with a strong operational and security mindset.
• Effective collaboration with architecture, development, infrastructure and vendor teams.