Z4_SNOW |Developer/Business Analyst/QA|

Req ID: 359188 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Z4_SNOW |Developer/Business Analyst/QA| to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Experience: 9 to 12 years 🔹 HRSD Architecture & Design: • Led the design and implementation of scalable HRSD solutions on the ServiceNow platform, ensuring alignment with business needs and compliance standards. This included handling requirements received from the Product team via demand/ad hoc requests.   🔹 Stakeholder Collaboration: • Engaged with stakeholders and, in some cases, business teams to gather requirements, design workflows, and deliver user-centric solutions. • Story review based on the inputs from the product owner   🔹 Platform Team Collaboration: • Collaborated with the platform team on upgrade-related activities managed by the HRSD team. • Ensured alignment on platform-related changes impacting HRSD modules.   🔹 Platform Enhancements: • Implemented enhancements across modules such as Case Management, Lifecycle Events, Employee Center, and ACLs, contributing to improved employee experience and operational efficiency.   🔹 Integrations: • Designed and supported integrations with third-party systems using REST APIs to enable seamless data exchange and process automation.   🔹 Governance & Best Practices: • Established architectural standards and worked with the platform architecture team to review and approve solution designs, ensuring long-term maintainability and performance.   🔹 Technical Guidance & Issue Resolution: • Acted as the go-to person for team members facing technical blockers that couldn’t be resolved through internal checks, providing direction and support to ensure timely resolution. • Handling technical review for the complex story implementation done from the team (eg: ACL, integrations…)   🔹  Support Activities: • Deployment activities across INT and PROD environments • Incident handling and resolution • ServiceNow support for managing out-of-the-box (OOB) issues

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.