Product Owner

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Product Owner to join our team in Barreal de Heredia, Costa Rica.

*NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.

Product Owner

The Product Owner leads or coordinates cross-functional project/program teams from design to delivery of fully developed products that are ready for customer use.

Position overview.

The Product Owner work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Position's General Duties and Tasks:

• The Product Owner monitors performance and recommends schedule changes, cost adjustments or resource additions.
• Investigates facts and develops solutions to problems during the design and planning phases.
• Provides timely and accurate information and status updates to functional leaders.
• May be responsible for feasibility studies, field trials management, identifying product gaps, defining product requirements, and engaging with customers to understand market needs and trends.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.

Qualifications

Must have Skills:

• 3 years of technical experience
• 5+ years of leadership and/or project management experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Required Qualifications:

• Demonstrated ability to articulate ideas effectively in both written and oral forms, collaboration and team-building skills
  Strong organizational skills; capable of handling multiple details simultaneously, with ability to move between strategic and tactical work in a dynamic environment with changing processes and priorities.
• Strong intuition about user experience and what makes a product experience great.
• Ability to unpack complex, ambiguous problems and ship simple and user-friendly solutions.

Preferred Qualifications

• Six Sigma Certification
• Knowledge of Enterprise Preference Systems.
• Prioritize and assign work for development team members based on Humana’s LPM (Lean Portfolio Management) strategy with a top-down value approach.
• Manage technical relationships with external partners, internal dependent technical partner teams, consuming business owners and own the end-to-end delivery of technical solutions ensuring all parties involved are aligned with the delivery and timelines of the same.
• Manage internal communications with Interoperability Principal Product Managers, Lead Product Managers, IT Directors and AVPs, IT Solution Managers, Tech Leads, Solution Architects, Application Architects, Scrum Masters.
• Remove blockers and drive delivery of the technical solution for product initiatives.
• Lead communications and drive discussions with other Humana teams to achieve product team goals such as Internal Business Leaders and stakeholders for consuming business teams such as CenterWell, Marketing, Digital, Growth, etc.
• Ensure the alignment of delivery timelines meets our strategic goals for Preferences and our partners’ strategic goals.
• Develop subject matter expertise and share your acquired knowledge base with others who need to learn.

Education Requirements

Bachelor’s degree in computer science or related field

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.