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Project Program Mgmt. Senior Specialist

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Date: Jan 14, 2023

Location: Barreal, H, CR

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Manager to join our team in Barreal de Heredia, Costa Rica.

*NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.

Project Manager Sr. (SAFe)

The successful candidate is a self-starting, independent leader who works with minimal direction to guide their teams.  They build strong intrapersonal relationships with peers, leaders, and stakeholders and is viewed as a trusted partner who understands and advocates their desired outcomes and objectives.


.Position overview


The IT Project Manager oversees various system projects and/or programs of a highly complex nature. Experienced working in Agile frameworks such as Scrum, Kanban, and Scaled Agile   Framework (SAFe). The Agile IT PM builds effective relationships to work across Agile teams and provides key facilitation and leadership skills to help project and product teams execute on their objectives with a focus on delivering business value.  In performing their role, the Agile IT PM blends traditional project management principles and practices with an Agile development mindset and approach.  Leveraging a deep project management foundation coupled with agile behaviors and mindset, the Agile IT Project Manager leads and facilitates with the appropriate level of planning and provides the right balance of agility and predictability


Position's General Duties and Tasks:

  • Project Planning and Management:  Coordinating and leading Agile team deliverables, may work at the Epic or Feature Level.  These are large, complex enterprise-level initiatives that may consist of multiple Agile and non-Agile teams and/or vendors which may require integration with other activities outside the scope of the Agile teams.
  • Product Manager and Owner Support:  Supporting the Product Manager and Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to identify dependencies to help remove impediments for the team to deliver value.
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. 
  • Demonstrates understanding of the business value of the project and its broader impact on programs, initiatives, and the enterprise.
  • Actively manages stakeholder partnerships and mitigates risks. 
  • Support the Team:  Promoting empowerment of the team to help ensure that each team member is fully engaged in the project and is empowered to make meaningful contributions, and encouraging a sustainable pace with high-levels of quality for the team
  • Participates actively in Agile program level ceremonies and supports the team in identifying and coordination of dependencies to ensure timely completion of work items. 
  • Support the team, the ART, the Scrum Master
  • Is familiar with the scope and objectives of the desired outcome, as well as the role and function of each team member, to effectively guide the activities of the team.  
  • Demonstrates technical acumen as a vested participant within the product development process.  Partners with development, testing, and production release teams to understand issues, remove impediments, and resolves issues.


Must have Skills:

  • Ability to exercise independent judgment and decision making on complex issues regarding job duties and related tasks.
  • Ability to work under minimal supervision and uses independent judgment to analyze variable factors and determine the best course of action.
  • Ability to make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. 
  • Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
  • A proven track record of successfully implementing software or web development projects using Agile methodologies including 8+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams.
  • Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects. 
  • Experience overseeing multi-function project teams with at least 10-15 team members.
  • Balanced business/technical background:
  • Sufficient level of technical background to provide highly credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
  • Ability to provide leadership to business analysts and collaborate with customers and develop strategies and solutions of high business value
  • Bachelor's degree or equivalent experience
  • Excellent verbal and written communication skills

Nice to have, but not required:

  • Project Management Institute certification (PMP)
  • Six Sigma Certification
  • SAFe Agilist (SA), SAFe Release Train Engineer (RTE) or SAFe Program Consultant (SPC) certification
  • Experience in the health solutions industry
  • Familiarity with project, program, and agile tools

Education Requirements

  • Bachelor's degree in Business, Information Technology, or a related field.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance

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