Release Train Engineer

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Release Train Engineer to join our team in Barreal de Heredia, Costa Rica.

*NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.

Release Train Engineer

Enterprise Information Protection (EIP) organization is seeking an experienced, results-driven Release Train Engineer (RTE) to lead and coach a demanding Agile Release Train (ART) within our cyber security portfolio.

Position overview

This ART delivers complex, business-critical cybersecurity capabilities in a highly dynamic environment, requiring advanced SAFe expertise, executive presence, and the ability to drive clarity from top-level priorities down to actionable Features. This contractor role offers the opportunity to work alongside engaged leadership and have a direct impact on value delivery and continuous improvement. This role requires a proactive, executive-oriented leader capable of navigating complexity and driving outcomes.

Position's General Duties and Tasks:

• Serve as the ART conductor, facilitating and coaching the execution of all SAFe ceremonies and practices, and ensuring events are optimized for speed and value.
• Lead readiness for PI Planning, driving the development of a clear Vision, Roadmap, and Backlogs; organize and facilitate PI Planning, and manage execution of commitments transparently.
• Actively coach, mentor, and influence cyber teams, Scrum Masters, Product Owners, and business partners in Lean-Agile principles, Feature prioritization, and backlog refinement, fostering a culture of accountability, adaptability, and collaboration.
• Facilitate working sessions to break down departmental priorities into Epics and Features, supporting leadership in work identification, prioritization, and value articulation.
• Refine and improve value streams, helping teams address and remediate dependencies and barriers, and own improvement actions from Inspect & Adapt and Problem-Solving events.
• Create collaborative environments that enable alignment across program, portfolio, technical, and business teams.
• Orchestrate ART-level processes and coordinate execution across multiple Scrum and Product teams, ensuring delivery of quality and business value.
• Ensure ART readiness for System Demos and Inspect & Adapt sessions, and coordinate with external dependent teams.
• Collect and leverage ART metrics to demonstrate team capacity, velocity, predictability, and maturity; provide regular executive-level updates on progress and priorities.
• Foster a relentless improvement mindset via Inspect & Adapt workshops, Communities of Practice, and engineering quality practices.
• Support the ongoing evolution and adoption of SAFe practices within EIP and the broader organization.

Qualifications

Required Qualifications:

• Minimum 5 years’ experience as a Release Train Engineer (RTE) leading large-scale, technically complex ARTs.
• At least 7 years working with Agile frameworks in high-demand environments, including experience in hybrid models (Scrum, Kanban, project/program management).
• Demonstrated success coaching and mentoring teams and leaders in Lean-Agile practices.
• Proven ability to identify and resolve impediments at scale.
• Excellent written and verbal communication skills; adept at presenting to executive leadership.
• Advanced facilitation, influencing, and relationship management skills.
• Validated Agile certifications (e.g., Certified Scrum Master (CSM), IC Agile Team Facilitator (ATF), SAFe Release Train Engineer).
• Strong proficiency in Agile lifecycle management tools; preference for Azure DevOps (ADO) and experience with portfolio tools such as Jira Align.

Preferred Qualifications:

• Experience working with cyber security teams, particularly in product or application security.
  Experience with both development and non-development Scrum/Kanban teams.
  Advanced certifications (e.g., Certified Scrum Professional, SAFe Practice Consultant).

Education Requirements

• Bachelor's Degree

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.