Sr Project Program Manager

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Project Manager to join our team in Barreal de Heredia, Costa Rica.

*NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.

Program Manager (e-invoicing)

The Program Manager – E‑Invoicing is accountable for leading a global, finance program to ensure compliance with country‑specific e‑invoicing and Continuous Transaction Control (CTC) mandates.

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Position overview

The role drives delivery across multiple ERP platforms, ensures regulatory adherence, enables scalable operating models, and partners across Finance, Tax, Legal, IT, and external vendors to deliver sustainable business outcomes.

Position's General Duties and Tasks:

• Lead the end‑to‑end e‑invoicing program, ensuring delivery against regulatory timelines and enterprise priorities.
• Establish and operate program governance, decision frameworks, and escalation paths.
• Partner with Tax, Legal, Finance (AP/AR), Shared Services, and IT to translate regulatory requirements into executable roadmaps.
• Manage multi‑ERP and integration delivery, including government platforms and e‑invoicing aggregators.
• Own program risk management, including regulatory, operational, data, and readiness risks.
• Drive change management, business readiness, and adoption across regions.
• Ensure operational readiness, support models, and smooth transition from build to run.

Core Competencies

• Program Leadership & Governance
• Regulatory & Compliance Management
• Cross‑Functional Collaboration
• Risk & Issue Management
• Executive Communication
• Change & Adoption Leadership

Functional & Technical Skills

• Strong understanding of global e‑invoicing and CTC regulatory models.
• Experience managing programs across multiple ERP platforms (e.g., SAP, JDE, regional ERPs).
• Integration and data‑flow understanding across AP, AR, tax reporting, and government portals.
• Vendor and aggregator management, including scope, delivery, and performance oversight.
• Financial and benefits tracking for compliance‑driven programs.

Leadership Behaviors

• Demonstrates accountability and ownership for outcomes.
• Leads through influence in a highly matrixed environment.
• Balances regulatory compliance with operational efficiency.
• Communicates clearly and decisively with senior stakeholders.

Experience & Qualifications

• Proven experience leading large‑scale, global regulatory or finance transformation programs.
• Strong background working with Finance, Tax, and IT stakeholders.
• Experience delivering programs with external vendors and service providers.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.