Field Tech Senior Representative

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Senior Representative to join our team in Belen, Heredia, Costa Rica.

• IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities:

a. Assembly of equipment (Rollout)

b. Relocation of equipment between floors and buildings.

c. Replacement of peripherals in place at final customer locations.

d. Assets inventory and management.

e. Installation or removal of equipment for courses, training, or events (external). Includes: Installation of computer equipment, printers, projectors, videoconference, softphones, software, installations, scanners or other microcomputer device or equipment.

f. Basic Technical Support on EUC site with OnCall Service

g. Diagnoses and troubleshoots Level 2 problem encountered with personal computer hardware, software, and peripherals

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.