Network & Telecom Project Analyst (Hybrid)

Req ID: 367890 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network & Telecom Project Analyst (Hybrid) to join our team in Belen, Heredia (CR-H), Costa Rica (CR).

• Mode: Hybrid.
• In-Office Requirement: This position requires visiting the office twice a week to collaborate with the team and stakeholders.

• Stakeholder & Project Management: Lead communications between business units, technical teams, and external vendors to ensure network projects are delivered on time and within scope.
• Service Delivery Liaison: Act as the strategic link between global suppliers and internal engineering teams to facilitate seamless service implementation.
• Order Lifecycle Management: Oversee the full MACD process for network circuits, ensuring requests from the business are processed accurately and efficiently.
• Financial Stewardship: Request and analyze circuit quotations to provide business partners with accurate financial data and ensure billing alignment with physical inventory.
• Cost Optimization: Proactively identify opportunities for cost savings and process efficiencies during the implementation of network projects.
• Metrics & Oversight: Design and maintain operational metrics to monitor service performance, identify bottlenecks, and drive continuous improvement.

• Experience: Minimum 3+ years in a large-scale IT/Telecom environment, specifically supporting business or financial processes.
• Telecom Expertise: Proficient knowledge of telecommunications products (Extranet, Point-to-Point, Cross-connects) and IT infrastructure environments.
• Communication Mastery: Exceptional ability to articulate complex technical or financial information to diverse stakeholders and executive leadership.
• Project Mindset: Proven ability to manage multiple priorities and influence outcomes without direct authority over cross-functional teams.
• Analytical Skills: Strong proficiency in Microsoft Office (Excel/PowerPoint) for data visualization and reporting.

• Project Leadership: 3+ years of experience managing technical projects or Project Management certifications (PMP/CAPM).
• Tools: Hands-on experience with JIRA and Confluence for project tracking.
• Languages: Proficiency in Portuguese is a significant plus.

• B.S./B.A. degree preferred; however, a strong track record of relevant experience and proven results is highly valued.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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