Position Overview
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What is the nature of the position and its services provided to the client?
- We are currently seeking a Technical Solutions Architect Specialist Advisor to join our team in Bengaluru, India (Remote). As an experienced Technical Solutions Architect, you will become part of our growing Applications Solutions presales practice, helping NTT DATA create best-in-class digital solutions.
- Technical Solutions Architect Specialist Advisor is expected to translate the client’s business requirements into specific systems, applications and/or process designs for custom technical solutions that align to the NTT DATA applications services portfolio and incorporates NTT DATA specific IP (tools, methodologies, frameworks etc.).
- You will support small and large deals across healthcare and life sciences, insurance, banking and financial services, commercial industries defining solution designs that embrace the intersection of people, process, business, and technology.
- You’ll thoroughly understand customer, end user, and employee business requirements shared with us through solicited (RFX) and unsolicited channels and translate into the design decisions you make in arriving at the ideal winnable solution. You’ll work with a group of principal architects, proposal managers, sales, and delivery teams, all of whom believe the best work comes from collaboration.
- Our employee culture is built on learning and growth, transparency, and empathy. We hope you join us to help shape it more.
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Client’s Business Problem to Solve
(Role Importance and Details)
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What are the key client solutions this position provides?
- Our experienced Technical Solution Architects are fundamental to ensuring that the digital technology and related services NTT DATA builds for our clients are valuable, intuitive, and impactful.
- Through the work of Technical Solution Architects, we’ve observed doctors understand how voice-based support can help them be more efficient and focus on their patients, we’ve interviewed bank employees and customers to define what the ideal “bank of the future” should be, and we’ve done ride-along’s with truckers to understand their jobs and define how a mobile app will help them manage inventory and service customers better.
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General Duties and Tasks (Basic Required Qualifications)
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What specifically will this person be doing?
- Engage with clients to gather and understand their business needs, challenges, and technical requirements. Act as a trusted advisor, helping clients envision solutions that address both current and future needs.
- Design robust, scalable, and innovative solutions that integrate a diverse portfolio of applications, tools, and platforms. Ensure alignment with client requirements, industry standards, and best practices. Analyzes client requirements and designs solutions to meet client objectives and provides effort and cost estimates with underlying solution architecture, risks, assumptions, and dependencies.
- Provide deep technical expertise across various application domains, including CRM, ERP, cloud platforms, AI/ML, and other enterprise solutions. Maintain up-to-date knowledge of evolving technologies and industry trends.
- Develop and present Proof of Concept (POC), demos, and prototypes that demonstrate the value and feasibility of proposed solutions. Tailor presentations to address client-specific use cases.
- Responsible for supporting NTT DATA’s client/enterprise solution sales efforts through consultative selling activities and presenting our differentiated value to clients.
- Balances the needs of sales and delivery to design a solution that meets or exceeds the requirements of service delivery.
- Designs and develops total systems architecture to the enterprise-wide technical requirements of clients.
- Applies state-of-the-art knowledge of technological alternatives and generates leading-edge technical solutions.
- Participates in technical solution and delivery reviews and articulates the designed solution to internal stakeholders and obtains necessary approvals.
- Viewed as a technology expert and may speak at conferences and publish white papers.
- Participates in applicable win/loss reviews and incorporates insights into future solutions.
Mandatory Qualifications
- In-depth knowledge of multiple application areas, including CRM, ERP, Cloud Platforms etc. with the ability to design end-to-end solutions that incorporate diverse technologies.
- Strong ability to translate technical jargon into language that resonates with both technical and business audiences. Exceptional presentation and interpersonal skills.
- Creative and analytical problem-solver who can work through complex requirements to design optimal solutions that address client challenges.
- 8+ years of experience in presales, solution architecture, technical consulting, with a proven track record of designing and delivering complex technical solutions for enterprise clients.
- Estimation and Financial modeling of the solution
- Relevant certifications in applications, platforms, methodologies (e.g., AWS, Azure, SAFe Agile etc.)
Preferred Qualifications
- Experience in multiple industries such as healthcare and life sciences, insurance, banking and financial services, commercial industries.
- Knowledge of modern technology stacks, cloud-native applications, and DevOps practices.
- TOGAF Certification
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