Industry Consulting Manager

Req ID: 347812 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Manager to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

Job Description: Observability Engineer

Location: India

Experience: 6-9 Years

Employment Type: Full-Time

Role Summary

We are looking for a high-impact Senior Observability Engineer to lead the design, implementation, and operationalization of end-to-end observability practices across a complex, enterprise-scale environment. You will be responsible for defining telemetry standards, building data pipelines, integrating observability into CI/CD and runtime environments, and enabling engineering and SRE teams with actionable insights.

This role demands deep expertise in Open Source tools like OpenTelemetry, Prometheus, Grafana, and Jaeger. The ideal candidate thrives in fast-paced, high-expectation environments, and is passionate about instrumenting everything.

Key Responsibilities

1. Design & Implementation

1. • Architect and deploy observability pipelines from scratch, across metrics, logs, traces, and events
   • Define observability standards (naming conventions, tags, golden signals, telemetry SLIs/SLOs)
   • Design telemetry ingestion strategies using OpenTelemetry Collectors, Splunk Forwarders, Fluent Bit, etc.

2. Tooling & Integration

• Implement and tune OSS tools like:
• Prometheus (metrics)
• Grafana (dashboards)
• Loki / ELK (logs)
• Jaeger/Zipkin (tracing)
• Integrate observability into CI/CD pipelines for real-time feedback on performance and reliability

3. Alerting & Dashboards

2. • Build actionable detectors, dashboards, and alert rules that reduce noise and improve MTTD/MTTR
   • Develop SPoG dashboards for leadership, engineering, and SRE stakeholders
   • Correlate telemetry signals to enable deep root cause analysis

4. Operationalization & Automation

3. • Automate deployment and updates of telemetry agents across fleets using Ansible, Helm, Terraform, etc.
   • Implement observability-as-code practices using GitOps principles
   • Maintain robust documentation and reusable templates/playbooks

5. Maturity Enablement

4. • Help establish and measure observability maturity models across teams
   • Conduct enablement workshops, onboarding sessions, and evangelize observability-first practices
   • Partner with platform, DevOps, and SRE teams to embed telemetry into every service lifecycle

6. Required Skills & Experience

5. • 6+ years of experience in Observability Engineering roles with 3+ years specializing in observability
   • Deep familiarity with OSS observability tools:
     • OpenTelemetry SDK/Collector
     • Prometheus, Grafana, Splunk ITSI, Loki
     • Jaeger, Zipkin, Fluent Bit
   • Knowledge of cloud-native environments: Kubernetes, Docker, AWS/GCP/Azure
   • Programming/scripting skills in Python, Go, or Shell
   • Experience deploying observability components via Terraform, Helm, Ansible, etc.

Nice to Have

• Splunk knowledge and/or certifications (e.g., Observability Specialist, Admin, Consultant)
• Experience working in high-regulation industries (banking, healthcare, etc.)
• Familiarity with Service Mesh (Istio, Linkerd), Kafka, and event-driven observability
• Exposure to AIOps tools and anomaly detection models

Soft Skills

6. • Strong ownership and a “builder” mindset
   • Excellent communication and stakeholder alignment skills
   • Ability to work under pressure and deliver in aggressive timelines
   • Passion for enabling self-service observability across the org

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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