Salesforce Release Manager

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Release Manager to join our team in Bengaluru, Karnataka, ​​​​​​​India.

Key Responsibilities

Migration Management

• Handle the migration of metadata between all sandboxes and production environments.
• Conduct weekly production releases for CRM and eCommerce teams.
• Perform back-promotions of changes pushed to production on a regular schedule.

Copado Expertise

• Own and maintain Copado tool and assist in implementing new features.
• Provide guidance to the team on correct usage of the tool.

Governance and Standards

• Assist in overall governance by ensuring compliance with standards before promoting changes between sandboxes.
• Act as a point of contact for requests related to moving changes, conducting necessary checks and validations.

Development and Conflict Resolution

• Have a solid background in software development to be capable of analyzing and adjusting code for conflict resolution.
• Have strong communication skills to coordinate with the development team and understand requirements prior to executing conflict resolution.
• Lead planning and coordination of all changes across platforms.

Release Planning and Execution

• Oversee the planning, coordination, and execution of Salesforce releases.
• Lead planning and scheduling of changes to be deployed to the production SFDC system.
• Manage day-to-day issues in syncing testing needs with the release calendar and change priorities.

Process Development and Documentation

• Develop and establish guidelines for the deployment of changes to all SFDC systems.
• Ensure appropriate testing, Sign offs, and documentation are completed for all changes.

Communication and Leadership

• Manage communication between different groups involved in the deployment process.
• Schedule and lead change review meetings.

Qualifications

• B.S. in Computer Science or equivalent Degree.
• Copado Fundamentals I & II certification (minimum requirement).
• Strong expertise in Copado tool.
• More than two year working as Release Manager or similar Role.
• Proven experience as a qualified developer and knowledge on the Development Lifecycle.
• Knowledge on project methodologies including Agile, Waterfall, Scrum or Kanban.
• Excellent organizational and communication skills.
• Ability to lead and coordinate changes across platforms. 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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