Desktop Administration-WOS

Req ID: 293793 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Administration-WOS to join our team in Boston, Massachusetts (US-MA), United States (US).

Job Duties / Responsibilities:

• Perform basic principles, methods, technologies, and practices for their professional field, but usually have limited experience in applying them outside a classroom setting.
• Handle detailed problems which require standard solutions.
• Receive general direction from their supervisor, are assigned deliverables and may be part of a team.
• Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.
• Strong client service skills.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations.
• Provides technical feedback on technical process issues to improve overall service delivery.
• May act as team lead at times and coach team members.
• Some travel including overnight domestic or international trips may be required.

Basic Qualifications:

• Minimum 3 years relevant experience.
• Undergraduate degree or equivalent combination of education and work experience.
• Minimum 3 years of experience working in Windows operating system environment.
• Minimum of 3 years of experience Linux/Unix operating systems

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.