Field Tech Senior Associate

Field Support Technician

a) Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
b) Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
c) Identifies potential issues that could adversely impact end user experience and takes corrective action.
d) Strong knowledge of Windows operating systems.
e) Solid client service skills.