Innovation & Transformation Program Manager

Req ID: 368926 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Innovation & Transformation Program Manager to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).

NTT DATA is seeking a Delivery Project / Program Manager to lead the Innovation & Transformation (I&T) program for a specific client.  This role is fully dedicated to the delivery of the I&T program, with end-to-end accountability for governance, execution, and outcomes across all program workstreams.

This client operates in a highly regulated, mission-critical healthcare environment where continuity of service, compliance, and workforce stability are essential to safety and public trust. This requires a delivery partner that can ensure reliable, compliant, and cost-effective workforce delivery across complex, multi-year IT and digital health engagements.

NTT DATA supports this customer by providing end-to-end delivery governance, workforce planning, and operational oversight, ensuring the right skills are available at the right time while meeting contractual, financial, and public-sector accountability requirements.

This requires a dedicated delivery leader to execute the Innovation & Transformation (I&T) program exclusively, ensuring high-quality outcomes aligned to enterprise transformation priorities.

Responsibilities:

Program Leadership (I&T Program – Dedicated)

• Full accountability for oversight of the I&T program
• Lead all program workstreams and projects
• Define scope, timelines, and deliverables

• Maintain integrated delivery plans
• Ensure delivery on time, budget, and quality

Delivery Governance & Execution

• Establish governance and reporting structures
• Act as primary escalation point
• Drive risk and issue management

Resource & Workforce Management

• Lead resource planning and forecasting
• Manage cross-functional teams (50+ resources)
• Ensure workforce readiness

Financial & Operational Management

• Own financial performance and forecasting
• Monitor Performance Standards and  delivery performance
• Drive continuous improvement

Stakeholder & Client Management

• Build executive relationships
• Act as trusted advisor
• Lead governance forums

Compliance & Quality Assurance

• Ensure regulatory compliance
• Maintain audit standards
• Drive quality assurance

Requirements:

• 10+ years in IT/professional services delivery
• 5+ years in senior delivery leadership
• Experience managing large teams (50+)

• Strong financial and stakeholder management
• Public sector/healthcare experience preferred

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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