Business Intelligence Senior Specialist

Req ID: 354875 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Intelligence Senior Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

We are seeking a highly motivated, analytical, and detail‑oriented Business Analyst with exceptional communication and facilitation skills to join our Agile team. The ideal candidate will act as a strategic liaison between business stakeholders, functional users, and the development team. This role is responsible for eliciting, analyzing, documenting, and validating requirements, ensuring alignment with business objectives and smooth execution within Agile delivery cycles.
The Business Analyst will play a key role in facilitating meetings, driving clarity in requirements, and translating business needs into well‑structured Features and User Stories in Azure DevOps.

Key Responsibilities
Requirements Gathering & Analysis

Collaborate with business units, product owners, and functional users to gather, refine, and document business requirements.
Conduct interviews, workshops, process reviews, and workflow analyses to understand current and future business needs.
Break down complex processes and problems into clear, actionable requirements.

Documentation & Agile Delivery

Translate requirements into Epics, Features, and User Stories in Azure DevOps with clearly defined acceptance criteria.
Ensure User Stories meet Definition of Ready (DoR) and Definition of Done (DoD).
Maintain and update backlogs, ensuring prioritization aligns with business objectives.

Stakeholder Communication

Act as the primary bridge between business stakeholders and the technical team.
Communicate requirements, scope, expectations, and constraints clearly and effectively.
Facilitate discussions to remove ambiguity and ensure shared understanding across all teams.

Meeting Facilitation

Organize and lead key Agile ceremonies, including requirement workshops, backlog refinement sessions, sprint planning, and demo reviews.
Prepare meeting agendas, documentation, and follow-up actions to ensure alignment and progress.

Process Improvement

Analyze current processes, identify gaps, and recommend improvements for efficiency and quality.
Assist in defining business rules, workflows, and system enhancements.
Support continuous improvement practices within the Agile team.

Required Skills & Qualifications

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
3–5+ years of experience as a Business Analyst or similar role within an Agile environment.
Strong understanding of Agile methodologies (Scrum, Kanban) and SDLC concepts.
Proficiency in Azure DevOps for backlog management, User Story creation, and tracking.
Excellent verbal and written communication skills with the ability to simplify complex information.
Strong analytical thinking, problem-solving abilities, and attention to detail.
Experience translating business requirements into actionable specifications for technical teams.
Ability to manage multiple priorities and work effectively with cross‑functional teams.

Soft Skills

Strong interpersonal and stakeholder‑management skills.
Active listening and conflict‑resolution capabilities.
Proactive mindset with the ability to anticipate project risks and needs.
Team‑oriented approach with flexibility and adaptability to change.

Tools & Technologies

Azure DevOps (Epics, Features, User Stories, Boards)
Confluence / SharePoint
Microsoft Office Suite (Excel, PowerPoint, Word)
Process mapping tools: Visio, Lucidchart, Miro
Basic understanding of SQL or data analysis tools (nice to have)

Success Indicators

High-quality, well‑defined User Stories and acceptance criteria.
Smooth communication flow between business and technical teams.
Timely delivery of Features aligned with business priorities.
Improved clarity and efficiency in requirement gathering and Agile workflows.
Positive stakeholder feedback on collaboration and communication.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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