L2 Support

Req ID: 267642 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L2 Support to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

"A. Basic Qualifications [required skills & experience that are relevant to the performance of the
position]
Minimum 3 years of experience in technology stack including infrastructure and application
Strong analytical, communication, interpersonal, problem solving, organizational and time management skills
Self-motivated with an ability to work on one’s own with a strong sense of ownership and accountability
Highly organized, strong attention to detail and excellent follow-up skills
Strong process and project management skills with the ability to improve process efficiency and effectiveness
Strong written and verbal communication skills with an ability to summarize complicated technical information to people with less technical
knowledge
Excellent influencing skills at all levels and the ability to develop and maintain good relationships with senior leadership, colleagues and clients
B. Preferred Qualifications [skills & experience used to identify the most qualified or ideal candidates]
Project Management skills with ability to coordinate multiple Disaster Recovery tests and/or power down events simultaneously
An understanding of any one, or more, of the following Technology Risk domains to include information security, business continuity, technology
resilience, controls monitoring, risk assurance and risk governance
Prior experience as either System Administrator or Application support role
Ability to perform analysis or troubleshooting when an issue arises and provide possible alternatives to help establish solutions and confirm
remediation of the issue"

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.