L3 Support Specialist

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Date: Nov 16, 2023

Location: CDMX, CMX, MX

Company: NTT DATA Services

Req ID: 227739 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
Participate in Requirements gathering, design and implementation
 by collaborating closely with all the stakeholders
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Implement new tool functionalities that support changing business requirements
Develop functions that automate provisioning and access management primary/secondary controls
Develop functions that help improve user experience
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions
Validated collaboration and communication skills, being able to lead in a global environment
Understanding of Agile principles will be added advantage.

Basic Qualifications:
4+ years of relevant experience in application development and maintenance.

Knowledge of programming language –Java
J2EE and Spring based web application development.
Design patterns, Object Oriented Programming and Best practices of coding.


Preffered Skills:

Unix, SQL and knowledge of other scripting languages

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Segment: Cloud, Testing, Application Developer, User Experience, Java, Technology

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