Software Testing Manager

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Date: Apr 5, 2024

Location: CDMX, CMX, MX

Company: NTT DATA Services

Req ID: 265699 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Testing Manager to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Position Overview: We are seeking a highly skilled and experienced Software Testing Manager to lead our testing team in ensuring the delivery of high-quality software products. The ideal candidate will have a strong background in software testing methodologies, leadership skills, and a proven track record of successfully managing testing projects. As a Software Testing Manager, you will play a pivotal role in maintaining the integrity and reliability of our software applications through effective test planning, execution, and team collaboration.

Key Responsibilities:

  1. Team Leadership:
    • Provide strong leadership to the software testing team, including hiring, training, mentoring, and performance evaluation.
    • Foster a culture of collaboration, continuous improvement, and innovation within the testing team.
    • Set clear goals and expectations for team members and ensure their alignment with the overall software development and quality assurance objectives.
  2. Test Strategy and Planning:
    • Develop comprehensive test strategies, plans, and schedules for various software projects, considering project scope, requirements, and deadlines.
    • Collaborate with cross-functional teams to understand project requirements and ensure that testing efforts are aligned with the software development life cycle.
  3. Test Execution:
    • Oversee the design, implementation, and execution of test cases, scripts, and scenarios that thoroughly validate software functionality, performance, security, and user experience.
    • Coordinate testing activities across different testing phases, such as unit, integration, regression, and user acceptance testing.
  4. Quality Assurance:
    • Implement and maintain quality assurance processes and best practices to ensure consistent and reliable testing outcomes.
    • Identify areas for process improvement and drive initiatives to enhance the efficiency and effectiveness of the testing process.
  5. Defect Management:
    • Establish a defect management process that includes defect identification, logging, tracking, prioritization, and resolution.
    • Collaborate with development teams to provide clear and actionable feedback on defects and ensure timely resolution.
  6. Test Automation:
    • Drive the adoption of test automation tools and frameworks to increase test coverage, reduce manual effort, and enhance testing efficiency.
    • Work with the testing team to design, develop, and maintain automated test scripts.
  7. Reporting and Communication:
    • Provide regular status reports and updates on testing progress, metrics, and overall software quality to stakeholders, project managers, and leadership.


  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Proven experience (6 years) in software testing, including 3 years in a leadership or managerial role.
  • In-depth knowledge of software testing methodologies, tools, and best practices.
  • Strong understanding of the software development life cycle and agile methodologies.
  • Experience with test management and defect tracking tools like Jira, AzureDevOps, HP ALM.
  • Proficiency in test automation and scripting languages (e.g., Selenium, Python, Java).
  • Excellent communication, leadership, and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Relevant testing certifications (e.g., ISTQB, CSTE) are a plus.
  • Language requirement:English & spanish

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Segment: Testing, Cloud, Quality Assurance, User Experience, Computer Science, Technology

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