Functional Business Analyst - Logistics & Warehouse Systems - ONSITE

Req ID: 358387 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Functional Business Analyst - Logistics & Warehouse Systems - ONSITE to join our team in Carlsbad, California (US-CA), United States (US).

We are seeking experienced Functional Business Analysts to join our Team in Carlsbad, CA. The selected resources will support Distribution, Warehouse, and Logistics business functions and associated enterprise systems. The role includes Level 2 production support as well as participation in multiple logistics and transformation initiatives across warehouse, transportation, automation, and reporting platforms.

Key Responsibilities

Requirements Gathering, Design & Development

• Gather and analyze business requirements by working closely with stakeholders and end users through workshops and working sessions.
• Create and maintain project documentation including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and System Requirement Specifications (SRS).
• Act as a liaison between business teams and IT to support system enhancements, upgrades, and new implementations.
• Document business processes, use cases, and functional specifications.
• Support User Acceptance Testing (UAT) and coordinate testing activities with business users.
• Design system solutions that meet business needs and align with enterprise IT architecture standards.
• Develop detailed functional design artifacts including process flows, data models, and system interfaces.
• Collaborate with system analysts, architects, vendors, and internal development teams to coordinate and deliver technical solutions.

Support & Maintenance

• Provide Level 2 application support, including incident management, break/fix activities, and production issue resolution.
• Offer continuous support for deployed systems by identifying root causes and implementing effective solutions.
• Perform various testing activities including Functional, Regression, Integration, and User Acceptance Testing.
• Develop and execute complex SQL queries and stored procedures using:
  • MS SQL Server Management Studio
  • Oracle PL/SQL
• Maintain SQL scripts for test data creation and defect retesting.
• Monitor system performance and support ongoing maintenance to ensure stable and efficient operations.

Training & Documentation

• Conduct training sessions for end users and technical teams on new systems and enhancements.
• Develop and maintain training materials, user guides, and technical documentation to support knowledge transfer and operational continuity.

Systems & Technologies Supported

• Manhattan WMOS (2010 & 2018)
• Oracle EnterpriseOne (E1) ERP
• SAP, BAAN
• Precision / TRAX Transportation Management System
• Logistics Control Tower solutions
• Machine automation systems (conveyors, print & apply, weigh scales, case sealers)
• Power BI and enterprise reporting tools
• Integration platforms (XML, webMethods, Oracle Fusion Middleware)

Minimum Requirements

• 3+ years of experience as a Business Analyst supporting Manhattan WMOS (2010 & 2018)
• 2+ years of experience with Oracle EnterpriseOne (E1) or similar ERP systems
• 2+ years of hands-on experience with Oracle PL/SQL and MS SQL Server, including stored procedures and triggers
• 2+ years of experience supporting Pick, Pack, Ship (PPS) processes across:
• Warehouse Management
• Transportation Management
• Order Management
• 2+ years of experience with integration technologies such as XML, webMethods, or Oracle Fusion Middleware (OFM)
• 1+ year of experience with reporting tools such as Power BI or IBM Cognos
• 1+ years of experience supporting warehouse machine automation systems

Preferred Skills:

• Experience with QAD Precision / TRAX preferred
• Strong analytical, documentation, and stakeholder communication skills
• Ability to work effectively in a fast-paced, global operations environment

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $68,076 - $141,826. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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