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Change Management Consultant

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Date: Oct 15, 2021

Location: Charlotte, NC, US

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Change Management Consultant to join our team in Charlotte, North Carolina (US-NC), United States (US).


Workforce Readiness Consultant



Our Workforce Readiness Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the Workforce Readiness Consulting Practice focuses on the people and process side of business, improving outcomes and driving ROI through our clients’ most challenging initiatives. Our consultants work across industries, bringing expertise in Organizational Change Management, Organizational Effectiveness, Organizational Development, Organizational Design, and Workforce Transformation.


If you enjoy preparing people for sustainable change, helping others embrace a new culture, solving complex problems, and building client strategies, this role is for you!


Core Values / Key Cultural Aspects of NTT DATA Workforce Readiness Consulting Practice:


The role


NTT DATA is seeking a dynamic people and organization consultant to delight our clients and support a successful Workforce Readiness Consulting Practice. As a Consultant in this practice, your typical day will include both client and internal practice contributions:


Client contributions:

  • Execute comprehensive and customized Workforce Readiness and OCM strategies to maximize employee adoption and minimize resistance.
  • Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
  • Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of workforce readiness activities. 
  • Apply best practice OCM methodologies to deliver a customized client change management approach.

Internal practice contributions:

  • Build internal network for career growth.
  • Assist with development of thought leadership, collateral, tools and templates.



  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 3-5 years recent Big 4 and/or boutique consulting firm experience.
  • You have 3-5 years of experience contributing to successful OCM initiatives using a methodology-driven approach.
  • 3-5 year(s) of experience working in a role that focused on one or more of the following: organizational change management; organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; SAP and/or Salesforce implementations.


Preferred Skills

  • You have Prosci, ACMP or an equivalent OCM certification
  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.
  • You have strong project management experience, including schedule, scope, issue and risk management.
  • You have moderate to high travel tolerance as COVID 19 restrictions are lifted.


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Charlotte

Job Segment: Change Management, Manager, Management Consulting, ERP, Consulting, Management, Technology