Consulting Organizational Change Manager

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Date: May 27, 2024

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 250385 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Consulting Organizational Change Manager to join our team in Charlotte, North Carolina (US-NC), United States (US).

Our People & Organization Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the People & Organization Consulting Practice enables organizations and their people to thrive. By providing continuous transformation and next-generation human-centric capabilities - including Organizational Change Management (OCM), Organizational Transformation, and Learning Solutions - we deliver workforce innovation to meet the evolving needs of organizations, customers, and employees.


If you enjoy helping companies prioritize workforce innovation and evolution that results in meaningful, impactful change — not just today, but for years to come, this role is for you!


Core Values / Key Cultural Aspects of NTT DATA People & Organization Consulting Practice:

  • Learning, coaching, and continuous improvement – curious consultants are successful consultants
  • Creativity and thoughtful analysis – the combination creates better solutions
  • Authenticity and an assumption of positive intent – we succeed together
  • Diversity of all kinds – it drives innovation and a better world for all


The role


NTT DATA is seeking a dynamic OCM Consulting Lead to delight our clients and contribute to a successful People & Organization Consulting Practice. As an OCM Lead, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a change initiative.
  • Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.
  • Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
  • Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities. 
  • Design, mobilize, and manage a network of change advocates.
  • Apply best practice OCM methodologies to develop a customized client change management approach.
  • Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

  • Coach, manage, and mentor consulting talent at various levels to high-performance / high results. 
  • Support leaders in business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.
  • Build internal network and partnerships for business expansion opportunities and career growth.
  • Engage in hiring process including evaluating potential candidates and interviewing.
  • Assist with development of thought leadership, collateral, tools, and templates.


  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams, and developed advisory level client relationships. You developed pricing estimates and presentations, that drove business development efforts.
  • You have 5 years of experience leading successful medium to complex organizational change management engagements
  • You have 2 or more years’ experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.
  • You have Prosci, ACMP or an equivalent OCM certification.
  • You have the ability to travel up to 50%.


Preferred Skills

  • You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery.
  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.




NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at


NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Charlotte

Job Segment: Change Management, Consulting, Business Development, Manager, Management, Technology, Sales

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