Consulting Organizational Change Manager

Our People & Organization Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the People & Organization Consulting Practice enables organizations and their people to thrive. By providing continuous transformation and next-generation human-centric capabilities - including Organizational Change Management (OCM), Organizational Transformation, and Learning Solutions - we deliver workforce innovation to meet the evolving needs of organizations, customers, and employees.

If you enjoy helping companies prioritize workforce innovation and evolution that results in meaningful, impactful change — not just today, but for years to come, this role is for you!

Core Values / Key Cultural Aspects of NTT DATA People & Organization Consulting Practice:

• Learning, coaching, and continuous improvement – curious consultants are successful consultants
• Creativity and thoughtful analysis – the combination creates better solutions
• Authenticity and an assumption of positive intent – we succeed together
• Diversity of all kinds – it drives innovation and a better world for all

The role

NTT DATA is seeking a dynamic OCM Consulting Lead to delight our clients and contribute to a successful People & Organization Consulting Practice. As an OCM Lead, your typical day will include both client and internal practice contributions:

Client contributions:

• Be an expert, senior advisor to global clients embarking on a change initiative.
• Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.
• Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
• Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities. 
• Design, mobilize, and manage a network of change advocates.
• Apply best practice OCM methodologies to develop a customized client change management approach.
• Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

• Coach, manage, and mentor consulting talent at various levels to high-performance / high results. 
• Support leaders in business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.
• Build internal network and partnerships for business expansion opportunities and career growth.
• Engage in hiring process including evaluating potential candidates and interviewing.
• Assist with development of thought leadership, collateral, tools, and templates.

Qualifications

• You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.

• You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams, and developed advisory level client relationships. You developed pricing estimates and presentations, that drove business development efforts.
• You have 5 years of experience leading successful medium to complex organizational change management engagements
• You have 2 or more years’ experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.

• You have Prosci, ACMP or an equivalent OCM certification.

• You have the ability to travel up to 50%.

Preferred Skills

• You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery.
• You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
• You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.

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