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Senior Business Consulting Leader

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Date: May 2, 2019

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 44881 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Senior Business Consulting Leader to join our team in Charlotte, North Carolina (US-NC), United States (US).

 

 

The Senior Business Consulting Leader has overall responsibility for client satisfaction, relationship management financial integrity, resource management and operations for NTT DATA Consulting work within the FS-Inc. Portfolio. 

 

Relationship and Business Development:

Maintain and develop client relationships. 

Conduct monthly client relationship meetings involving NTT DATA leadership as needed

Educate clients on NTT DATA offerings and bring in other NTT DATA partners when applicable

Create SOW’s and Change Orders along with managing the submission process

Manage client expectations

Understand the competitor landscape

Expand personal reach; endorse Engagement Managers, Consultants and other NTT DATA partners

Provide leadership to the Engagement Managers.  Work very closely to ensure timely and quality solutions.

Participate in key client relationship events

Work across multiple accounts/portfolios as needed

 
Delivery and Quality Management:

Set Client expectations

Manage from pre-engagement through execution on all projects

Provide guidance to NTT DATA engagement team

Advise on critical aspects of project strategies and plans working closely with the Engagement Manager

Ensure high quality deliverables

Gather feedback to ensure client satisfaction

Execute NTT DATA Governance when required (VRB, DRB, etc)

 
Financial Management:

Ensure delivery of the highest quality work at the appropriate margins

Pricing – expand margins through creative solutions

Forecast by creating and maintaining financial forecasts

Create / maintain opportunity pipeline

Operationally manage all contracts

 
Resource Management:

Support, develop and coach NTT DATA Consulting teams

Articulate job requirements for resources needed and provide documentation for recruiting support.

Maintain resource plan and participate in hiring decisions for each project.

Comply with internal NTT DATA processes to effectively engage Supply side and other NTT DATA resources

Ensure team integration to deliver excellence

Support and coach NTT DATA Consulting resources for professional development

Prepare performance reviews and provide timely feedback as requested.

 

Preferred Qualifications:

Graduate degree

Previous Big 4 consulting experience

 

Minimum Qualifications:

Bachelor's degree required

10+ years of experience managing complex business relationships with a consulting firm or in an account management role within the financial industry.

5+ years of delivery / account management experience

 

 

 

 

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


Nearest Major Market: Charlotte

Job Segment: Consulting, Business Development, Technology, Sales