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Future of Work Sr. Manager

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Date: Aug 6, 2022

Location: Charlotte, NC, US

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Future of Work Sr. Manager to join our team in Charlotte, North Carolina (US-NC), United States (US).

Our Workforce Readiness Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the Workforce Readiness Consulting Practice focuses on the people side of business, improving outcomes and driving ROI through our clients’ most challenging initiatives. Our consultants work across industries, bringing expertise in Organizational Change Management, Organization Development, Organizational Design, Learning and Skilling, and Workforce Transformation.


If you enjoy preparing people for sustainable change, helping others embrace a new culture, solving complex problems, and building client strategies, this role is for you!


Core Values / Key Cultural Aspects of NTT DATA Workforce Readiness Consulting Practice:

  • Learning, coaching, and continuous improvement – curious consultants are successful consultants
  • Creativity and thoughtful analysis – the combination creates better solutions
  • Authenticity and an assumption of positive intent – we succeed together
  • Diversity of all kinds – it drives innovation and a better world for all


The role


NTT DATA is seeking a dynamic Future of Work (FoW) Lead to delight our clients and help build a successful Future of Work service area. As an FoW Lead, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a FoW transformation initiative including talent, HR and new skilling.
  • Develop, lead, and execute comprehensive and customized FoW strategies to maximize employee adoption and minimize resistance.
  • Act as delivery leader for programs focused on new-skilling, talent strategy & workforce transformation and HR transformation

Internal practice contributions:

  • Coach, manage, and mentor consulting resources at various levels to develop their skills in the areas of Workforce Transformation, HR and new skilling to achieve high-performance / high results. 
  • Contribute to business development in the form of solution design, client proposals, budget forecasting and management, engagement planning, resourcing, and innovation session delivery.
  • Build internal network and partnerships for business expansion opportunities and career growth.
  • Engage in hiring process including evaluating potential candidates and interviewing.
  • Research and build out new services for clients to stay ahead of the curve.
  • Assist with development of thought leadership, collateral, tools, and templates.
  • Support the design and creation of the Future of Work Market Study.
  • Support the digital tool creation and platform launch for the Future of Work service


  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams, and developed advisory level client relationships. You developed custom solutions, pricing estimates and presentations, that drove business development efforts.
  • You have 5 years of experience leading successful medium to complex new-skilling, talent strategy & workforce transformation and HR transformation implementations.
  • You have 5 years working with LMS, LXP and learning development tools.
  • You have been responsible for managing $2M+ in revenue
  • You have 2 years or more experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.
  • You have the ability to travel up to 50% of the time as COVID 19 restrictions are lifted.

Preferred Skills

  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.
  •   #LI-CDTS



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Charlotte

Job Segment: Consulting, Manager, Business Development, Change Management, Technology, Management, Sales