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Intelligent Automation Sr. Manager

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Date: Nov 19, 2020

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 104865 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Intelligent Automation Sr. Manager to join our team in Charlotte, North Carolina (US-NC), United States (US).

Role / Responsibilities:

  • Responsible for driving the strategy and design of intelligent automation solutions such as workflow automation, RPA, RDA, OCR, ML, AI, Intelligent Data Extraction, Intelligent Assistants etc.
  • Drive the expansion of an Intelligent Automation solution for our Manufacturing and Lifesciences clients, leveraging existing NTT DATA assets / IP, and new components you will identify
    • focus on acquisition of new customers as well as enhancement of business within existing customers
  • Lead and participate in the development and presentation of proposals, cost estimates, analysis activities, and implementation phases of a project
  • Advise clients in building the strategic roadmap and design Governance and Operating Models, COE and automation program rollout
  • Advise client and internal NTT DATA teams by sharing insights about automation trends in the marketplace including art of the possible using intelligent automation
  • Partner with client and NTT DATA teams in identifying and prioritizing automation candidates and developing business cases, ROI for opportunities
  • Lead cross-functional teams to identify and prioritize key areas of the business where Intelligent Automation Capabilities and AI solutions can drive significant business benefit
    • Experience decomposing RPA (Robotic Process Automation) / RDA (Robotic Desktop Automation) opportunities to determine viability and dependencies.
    • Demonstrated experience building solution road maps incorporating advanced capabilities (OCR, ICR, NLP, ML, AI, etc.).
  • Partner with senior leadership throughout the course of planning and implementation of engagements
  • Implement and oversee the quality of deliverables and effectively manage the consulting team and day-to-day relationships to ensure exceptional performance
  • Ability to lead teams in designing, developing, and testing automation solutions.

 

Requirements:

  • Bachelor of Science (BS) in Management Information Systems (MIS), Computer Science (CS), or Business Administration from an accredited university
  • 10+ years’ experience in Management Consulting leading automation, business transformation and/or process redesign
  • 3+ years’ experience in the Industrial Manufacturing and/or Life Sciences industries (excluding drug discovery) with solution design and selling consulting services
  • 3+ years’ experience with one of the following RPA / RDA vendor products (e.g. Blue Prism, UI Path, Automation Anywhere or WorkFusion)
  • Ability to travel up to 75% with client demands, as COVID-19 restrictions are lifted

Preferences:

  • Previous Big 4 Management Consulting experience
  • Master of Science (MS) in MIS of CS, Master of Business Administration, or other applicable graduate-level degree
  • Lean Six Sigma (LSS) Black Belt
  • Project Management or Scrum Master certification
  • Demonstrated functional knowledge of intelligent automation market-leading trends and technologies including AI, machine learning, NLP, NLG, etc.
  • Knowledge and understanding of process design, process data flow diagrams, and business systems analysis

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

 

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