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Scrum Master

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Date: Apr 29, 2021

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 121923 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Scrum Master to join our team in Charlotte, North Carolina (US-NC), United States (US).

Job Duties and Responsibilities:


  • Serve as scrum team member and facilitator of projects and feature development from inception to closure.  
    - Be the scrum process owner and define the development process for sprints
    - Train the team on scrum as needed
    - Work closely with product management to define product backlog
    - Work with stakeholders to remove all impediments for the development team
    - Keep team on track and productive
    - Monitor the development progress
  • Help ensure effective completion of prioritized backlog and support Product Owner in backlog management.
  • Experience with projects involving enterprise-wide application suites and multiple business functions.
  • Financial Services Domain experience preferred in order to help facilitate team decision-making.
  • Customer Satisfaction – Strive to achieve a reference able result from each project.  Obtain a client satisfaction rating if applicable and achieve a score at or exceeding corporate target benchmark if applicable.   
  • Clearly define and articulate project risk items to client in a way that the risks are understood.
  • Work with testing resources to help ensure full coverage testing needs: including configuration, development and methodology to project standards.  
  • Promote teamwork and culture of accountability.  
  • Provide project and/or product deliverables including kickoff presentations, project plans, status. reports, budget burn reports, and deployment plans.  
  • Facilitate Scrum ceremonies (e.g. Sprint Planning, Demos, Retrospectives and Daily Scrums) and help. teams adhere to defined goals of each event.
  • Help prepare and report progress metrics and performance to leadership and stakeholders.
  • Help remove or mitigate impediments to team progress.


Basic Qualifications:


  • 3-5 years of experience in JIRA



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Charlotte

Job Segment: Consulting, Technology