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Senior Business Process Analyst -BPMN

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Date: Jul 23, 2022

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 195174 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Business Process Analyst -BPMN to join our team in Charlotte, North Carolina (US-NC), United States (US).


Role Responsibilities:

- Evaluating employee needs, internal workflows and business processes

- Overseeing detailed business analysis and process reengineering projects

- Collaborating with business and IT leaders to create new process designs

- Manage Process change and lead process re-design workshops

- Implement / Apply business process modelling notations (BPMN, EPC, BPEL) to documenting processes

- Interpreting complex data and business metrics for relevant stakeholders

- Documenting business process modeling activities for future reference


Basic Qualifications:  5+ years - Business Analysis-Process Analysis - Process and Performance Optimization with the following:

- Managing process change & leading process redesign workshops

- Facilitating process workshops that involve eliciting process requirements and liaising with users

- Applying business process modelling notations (BPMN, EPC, BPEL) to documenting processes

- Monitoring, measuring and providing feedback on process performance


Preferences/nice to have:

- Activiti, Camunda

- Financial services industry experience and annuity domain knowledge

- Agile delivery experience



Requires Bachelor of Science degree in Computer Information System, Computer Engineering, or a related field of study or related experience


Location:  The position is on-site in Charlotte once the offices open up.






About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Charlotte

Job Segment: Business Process, Consulting, Business Analyst, Management, Technology