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Senior Technical/Business Analyst

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Date: Jan 9, 2022

Location: Charlotte, NC, US

Company: NTT DATA Services

Req ID: 161874 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Technical/Business Analyst to join our team in Charlotte, North Carolina (US-NC), United States (US).

Senior Business/Technical Analyst - This is a hands-on role with primary focus on analysis and design of complex business functionality. We are looking for Senior Business Analysts with strong passion for building complex , highly available and data intensive service oriented (SOA) business applications. We are seeking a business analyst with strong SOA experience and solid technical background. The ideal candidate would have demonstrated experience in working with business and technology teams to define and document requirements and service contracts/APIs for a services development team to build resuable services.


Responsibilities include:

  • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems.
  • Provides technical assistance in identifying and evaluating system impacts during conception and elaboration phases.
  • Prepare message specifications and assist in developing Functional system design (FSD) documents.
  • Participate in the entire SDLC and interface with product managers , architecture , development and QA teams.
  • Candidates will provide technical/functional expertise in identifying, evaluating, and developing agile requirements. 

    •      Experienced in requirement elicitation, writing epics and user stories with acceptance criteria using BDD. Define and develop BDD tests for the features/ stories in Gherkins. Establish story acceptance criteria in collaboration with the team.

    •             Strong technical knowledge and experience of writing API specifications and understanding of development environments including Microservices, Cloud , API

    •             Conceptualization of business & system needs into technical requirements.

  • Working knowledge of JIRA / Confluence


Required qualifications to be successful in this role


  • 5+ years of SOA (Services Oriented Architecture) experience
  • 3+ years of SQL experience
  • 3+ years of XML (Extensible Markup Language) experience
  • 3+ years of RESTful or SOAP web services
  • Bachelor degree in Computer Science, Information Systems, Business or related field
  • 7+ years prior relevant business/System analysis experience





About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Nearest Major Market: Charlotte

Job Segment: Consulting, Information Systems, Developer, Computer Science, Business Analyst, Technology