BA/ SM
Apply now »Date: Aug 26, 2026
Location: Chennai, TN, IN
Company: NTT DATA Services
Req ID: 386754
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BA/ SM to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).
"How You’ll Help Us:
As a Business Analyst, you’ll support our clients by identifying, analyzing, and implementing efficient business solutions. You’ll work directly with a collaborative project team and client stakeholders to design, develop, and enhance processes and systems, ensuring each solution is optimized for success. If you’re passionate about business analysis, technology, and problem-solving, this role offers an ideal growth opportunity.
How We Will Help You:
At NTT DATA, we see this position as more than just a job. With opportunities for certifications, professional development, and continuous training, we are committed to your long-term growth. We prioritize work-life balance and provide the flexibility you need to thrive.
Why the Role Is Important:
As a Business Analyst, you play a key role in bridging technology and business needs, aligning IT systems with client goals. Your insights and strategies drive improvements that maximize efficiency, enhance functionality, and create value for stakeholders. By guiding less experienced team members, you’ll also contribute to the overall growth and strength of the team.
Once You Are Here, You Will:
- Requirements Gathering and Analysis
- Lead workshops and stakeholder interviews to capture business and functional requirements.
- Document objectives, goals, and success criteria to drive project roadmaps.
- Prioritize and manage requirements, ensuring alignment with business needs and addressing scope adjustments as needed.
- Process Improvement and Documentation • Conduct gap analyses to identify inefficiencies and opportunities for improvement.
- Create detailed user stories, use case diagrams, and acceptance criteria.
- Develop business analysis plans, contributing to the overall project strategy and documentation.
- Collaboration and Stakeholder Engagement
- Collaborate with clients and technical teams to assess systems and support new implementations.
- Partner with stakeholders at all levels to support business case development for new initiatives.
- Maintain open communication and provide regular updates to stakeholders and project teams. Project and Team Management
- Participate in agile & SAFe ceremonies and collaborate with other analysts. Will need to coordinate across teams.
- Ensure transparent communication across project phases, providing regular status updates and insights.
Basic Qualifications:
- • 8+ years in a Business Analyst role, with experience in complex software applications and strong business-to-technology translation skills. •
- Demonstrated leadership skills, strategic insight, and attention to detail.
- • Versatile in both Agile and Waterfall project methods, able to navigate challenging situations effectively.
- • Competent with SAFe framework.
Preferred Skills:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Experience with Microsoft applications like Visio, Project, and tools like SQL, Power BI.
- Experience as RTE in SAFe framework.
Ideal Mindset:
- Team Player: You help others succeed and enjoy collaboration.
- Problem Solver: Analytical with a client-first approach, always seeking improvement.
- Proactive Learner: Dedicated to personal and professional growth.
- Organized: Able to manage complex information and present it effectively.
- Confident Communicator: Able to speak up respectfully, especially with critical insights.
Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST
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About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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